POST services/Tencent/QueryCaseInfo

腾讯变更后的新查询接口

Request Information

Parameters

NameDescriptionAdditional information
data
TencentQueryRequest data

Define this parameter in the request body.

Request body formats

application/json, text/json

Sample:
{
  "Action": "sample string 1",
  "SystemName": "sample string 2",
  "Appkey": "sample string 3",
  "Content": {
    "VendorTaskId": "sample string 1"
  }
}

application/xml, text/xml

Sample:
<TencentQueryRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/H3C.ServiceAgent.Model.Tencent">
  <Action>sample string 1</Action>
  <Appkey>sample string 3</Appkey>
  <Content>
    <VendorTaskId>sample string 1</VendorTaskId>
  </Content>
  <SystemName>sample string 2</SystemName>
</TencentQueryRequest>

Response Information

Response body formats

application/json, text/json

Sample:
{
  "Return": 1,
  "Message": "sample string 2",
  "Details": {
    "CaseId": "sample string 1",
    "VendorTaskId": "sample string 2",
    "CaseStatus": "sample string 3",
    "MaintainInfo": {
      "PromiseOnsiteTime": "sample string 1",
      "CustomerChangedTime": "sample string 2",
      "ChangeReason": "sample string 3",
      "EngineerArriveTime": "sample string 4",
      "ActualRepairTime": "sample string 5",
      "IsOfflineApplyFax": true,
      "RepairEndTime": "sample string 7"
    },
    "Engineers": [
      {
        "EngineerName": "sample string 1",
        "EngineerPhone": "sample string 2",
        "EngineerIDNo": "sample string 3"
      },
      {
        "EngineerName": "sample string 1",
        "EngineerPhone": "sample string 2",
        "EngineerIDNo": "sample string 3"
      },
      {
        "EngineerName": "sample string 1",
        "EngineerPhone": "sample string 2",
        "EngineerIDNo": "sample string 3"
      }
    ],
    "ActualParts": [
      {
        "PartType": "sample string 1",
        "EventCode": "sample string 2",
        "RMACode": "sample string 3",
        "GoodPartPN": "sample string 4",
        "GoodPartSN": "sample string 5",
        "BadPartSN": "sample string 6",
        "BadPartArriveTime": "sample string 7",
        "GoodPartSendTime": "sample string 8",
        "GoodPartLogisticsCode": "sample string 9",
        "RMAInfo": "sample string 10",
        "FW": "sample string 11",
        "ProductionBatch": "sample string 12"
      },
      {
        "PartType": "sample string 1",
        "EventCode": "sample string 2",
        "RMACode": "sample string 3",
        "GoodPartPN": "sample string 4",
        "GoodPartSN": "sample string 5",
        "BadPartSN": "sample string 6",
        "BadPartArriveTime": "sample string 7",
        "GoodPartSendTime": "sample string 8",
        "GoodPartLogisticsCode": "sample string 9",
        "RMAInfo": "sample string 10",
        "FW": "sample string 11",
        "ProductionBatch": "sample string 12"
      },
      {
        "PartType": "sample string 1",
        "EventCode": "sample string 2",
        "RMACode": "sample string 3",
        "GoodPartPN": "sample string 4",
        "GoodPartSN": "sample string 5",
        "BadPartSN": "sample string 6",
        "BadPartArriveTime": "sample string 7",
        "GoodPartSendTime": "sample string 8",
        "GoodPartLogisticsCode": "sample string 9",
        "RMAInfo": "sample string 10",
        "FW": "sample string 11",
        "ProductionBatch": "sample string 12"
      }
    ]
  }
}

application/xml, text/xml

Sample:
<H3CResponseToTencentQueryCase xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/H3C.ServiceAgent.Model.Tencent">
  <Details>
    <ActualParts>
      <ActualPartInfo>
        <BadPartArriveTime>sample string 7</BadPartArriveTime>
        <BadPartSN>sample string 6</BadPartSN>
        <EventCode>sample string 2</EventCode>
        <FW>sample string 11</FW>
        <GoodPartLogisticsCode>sample string 9</GoodPartLogisticsCode>
        <GoodPartPN>sample string 4</GoodPartPN>
        <GoodPartSN>sample string 5</GoodPartSN>
        <GoodPartSendTime>sample string 8</GoodPartSendTime>
        <PartType>sample string 1</PartType>
        <ProductionBatch>sample string 12</ProductionBatch>
        <RMACode>sample string 3</RMACode>
        <RMAInfo>sample string 10</RMAInfo>
      </ActualPartInfo>
      <ActualPartInfo>
        <BadPartArriveTime>sample string 7</BadPartArriveTime>
        <BadPartSN>sample string 6</BadPartSN>
        <EventCode>sample string 2</EventCode>
        <FW>sample string 11</FW>
        <GoodPartLogisticsCode>sample string 9</GoodPartLogisticsCode>
        <GoodPartPN>sample string 4</GoodPartPN>
        <GoodPartSN>sample string 5</GoodPartSN>
        <GoodPartSendTime>sample string 8</GoodPartSendTime>
        <PartType>sample string 1</PartType>
        <ProductionBatch>sample string 12</ProductionBatch>
        <RMACode>sample string 3</RMACode>
        <RMAInfo>sample string 10</RMAInfo>
      </ActualPartInfo>
      <ActualPartInfo>
        <BadPartArriveTime>sample string 7</BadPartArriveTime>
        <BadPartSN>sample string 6</BadPartSN>
        <EventCode>sample string 2</EventCode>
        <FW>sample string 11</FW>
        <GoodPartLogisticsCode>sample string 9</GoodPartLogisticsCode>
        <GoodPartPN>sample string 4</GoodPartPN>
        <GoodPartSN>sample string 5</GoodPartSN>
        <GoodPartSendTime>sample string 8</GoodPartSendTime>
        <PartType>sample string 1</PartType>
        <ProductionBatch>sample string 12</ProductionBatch>
        <RMACode>sample string 3</RMACode>
        <RMAInfo>sample string 10</RMAInfo>
      </ActualPartInfo>
    </ActualParts>
    <CaseId>sample string 1</CaseId>
    <CaseStatus>sample string 3</CaseStatus>
    <Engineers>
      <EngineerInfo>
        <EngineerIDNo>sample string 3</EngineerIDNo>
        <EngineerName>sample string 1</EngineerName>
        <EngineerPhone>sample string 2</EngineerPhone>
      </EngineerInfo>
      <EngineerInfo>
        <EngineerIDNo>sample string 3</EngineerIDNo>
        <EngineerName>sample string 1</EngineerName>
        <EngineerPhone>sample string 2</EngineerPhone>
      </EngineerInfo>
      <EngineerInfo>
        <EngineerIDNo>sample string 3</EngineerIDNo>
        <EngineerName>sample string 1</EngineerName>
        <EngineerPhone>sample string 2</EngineerPhone>
      </EngineerInfo>
    </Engineers>
    <MaintainInfo>
      <ActualRepairTime>sample string 5</ActualRepairTime>
      <ChangeReason>sample string 3</ChangeReason>
      <CustomerChangedTime>sample string 2</CustomerChangedTime>
      <EngineerArriveTime>sample string 4</EngineerArriveTime>
      <IsOfflineApplyFax>true</IsOfflineApplyFax>
      <PromiseOnsiteTime>sample string 1</PromiseOnsiteTime>
      <RepairEndTime>sample string 7</RepairEndTime>
    </MaintainInfo>
    <VendorTaskId>sample string 2</VendorTaskId>
  </Details>
  <Message>sample string 2</Message>
  <Return>1</Return>
</H3CResponseToTencentQueryCase>