| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021061045954 | ticket-202106070002 | ESZLC-210610-002 | 2021/6/10 17:29:23 | 1910000082877 | 210231A2KLX164001458 | 210231A2KLX20A0008BR | 7*24*NCD | 2021/6/10 17:50:00 | 2021/6/11 16:00:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001458故障申请,麻烦RMA | |||||
| 2021061137714 | ticket-202106100076 | EGZLC-210611-002 | 2021/6/11 10:21:18 | 1910000344523 | 210231A2KLX165002784 | 210231A2KLX2080004RG | 7*24*NCD | 2021/6/11 10:41:00 | 2021/6/12 13:30:00 | 韦世江 | [腾讯RMA申请]网络设备接口模块210231A2KLX165002784故障申请,麻烦RMA | |||||
| 2021061545323 | ticket-202106100316 | ESHLC-210615-002 | 2021/6/15 10:03:23 | 1910000123790 | 210231A7LVN1870000C2 | G10231A7LV060690 | 7*24*NCD | 2021/6/15 10:26:00 | 2021/6/16 9:36:00 | 徐磊 | [腾讯RMA申请]网络设备线缆210231A7LVN1870000C2故障申请,麻烦RMA | |||||
| 2021061590157 | ticket-202105070494 | ESHLC-210615-003 | 2021/6/15 10:36:17 | 1910000123740 | 210231A7M1N1850001ZV | G10231A7M108T3JY | 7*24*NCD | 2021/6/15 14:15:00 | 2021/6/16 9:36:00 | 徐磊 | [腾讯RMA申请]网络设备线缆210231A7M1N1850001ZV故障申请,麻烦RMA | |||||
| 2021061504414 | ticket-202105070500 | ESHLC-210615-004 | 2021/6/15 10:38:17 | 1910000123740 | 210231A7LVN1850002R4 | G10231A7LV0605JG | 7*24*NCD | 2021/6/15 14:15:00 | 2021/6/16 9:36:00 | 徐磊 | [腾讯RMA申请]网络设备线缆210231A7LVN1850002R4故障申请,麻烦RMA | |||||
| 2021061587844 | ticket-202105070300 | ESHLC-210615-005 | 2021/6/15 10:39:43 | 1910000123740 | 210231A7LTN1850000V5 | G10231A7LT0304F2 | 7*24*NCD | 2021/6/15 14:15:00 | 2021/6/16 9:36:00 | 徐磊 | [腾讯RMA申请]网络设备线缆210231A7LTN1850000V5故障申请,麻烦RMA | |||||
| 2021061518845 | ticket-202106150398 | ESHLC-210615-007 | 2021/6/15 11:17:28 | 1910000123716 | 210231A4PQH197000165 | 210231A4PQH212000614 | 7*24*NCD | 2021/6/15 15:02:00 | 2021/6/16 11:30:00 | 金琦 | 申请RMA，坏件SN：210231A4PQH197000165 | |||||
| 2021061537507 | ticket-202106130150 | EBJLC-210615-005 | 2021/6/15 15:23:06 | 1810000049272 | 210231A2KLX167002440 | 210231A2KLX2120000H0 | 5*8*NBD | 2021/6/15 15:46:00 | 2021/6/16 13:50:00 | 周杰 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002440故障申请,麻烦RMA | |||||
| 2021061619510 | ticket-202106070064 | ESHLC-210616-001 | 2021/6/16 9:54:56 | 1910000123684 | 210231A5LLX20600048P | 210231A5LLX20A0002J8 | 7*24*NCD | 2021/6/16 10:14:00 | 2021/6/17 15:58:00 | 徐磊 | [腾讯RMA申请]网络设备接口模块210231A5LLX20600048P故障申请,麻烦RMA | |||||
| 2021061648521 | ticket-202106120408 | ESZLC-210616-004 | 2021/6/16 14:58:44 | 1910000082983 | 210231A4UFN176000857 | 210231A4UFX20A0003LG | 7*24*NCD | 2021/6/16 17:29:00 | 2021/6/17 9:21:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A4UFN176000857故障申请,麻烦RMA | |||||
| 2021061685980 | ticket-202106120406 | ESZLC-210616-005 | 2021/6/16 16:00:22 | 1910000082983 | 210231A4UFN176000887 | 210231A4UFX2110004NN | 7*24*NCD | 2021/6/16 17:29:00 | 2021/6/17 9:21:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A4UFN176000887故障申请,麻烦RMA | |||||
| 2021061699257 | ticket-202106151162 | ENJLC-210617-001 | 2021/6/16 17:47:39 | SF1125748093669 | G10231A7LU0600HM | G10231A7LU09T0XQ | 5*8*NBD | 2021/6/17 9:06:00 | 2021/6/18 10:56:00 | 樊宝强 | [腾讯RMA申请]网络设备线缆G10231A7LU0600HM故障申请,麻烦RMA | |||||
| 2021061651541 | ticket-202106110822 | ESZLC-210617-001 | 2021/6/16 17:55:25 | 1910000083024 | 210231A0A8N124000230 | 210231A0A8X20C00005F | 7*24*NCD | 2021/6/17 8:55:00 | 2021/6/17 11:40:00 | 邵永毅 | [腾讯RMA申请]网络设备接口模块210231A0A8N124000230故障申请,麻烦RMA | |||||
| 2021061731729 | ticket-202106160580 | EBJLC-210617-002 | 2021/6/17 12:59:25 | 1810000049327 | 210231A2KLX167000229 | 210231A2KLX20A0009Q4 | 7*24*NCD | 2021/6/17 13:59:00 | 2021/6/18 11:41:00 | 周杰 | [腾讯RMA申请]网络设备接口模块210231A2KLX167000229故障申请,麻烦RMA | |||||
| 2021061703058 | ticket-202106091102 | EGZLC-210617-002 | 2021/6/17 14:41:17 | 1910000344975 | 210231A2KLX165001928 | 210231A2KLX2080004NX | 7*24*NCD | 2021/6/17 15:47:00 | 2021/6/18 14:11:00 | 韦世江 | [腾讯RMA申请]网络设备接口模块210231A2KLX165001928故障申请,麻烦RMA |