| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021060149353 | ticket-202105310416 | EBJLC-210601-001 | 2021/6/1 13:17:25 | 1810000049222 | 210231A2KLX19A0006Y8 | 210231A2KLX2080004SG | 7*24*NCD | 2021/6/1 14:32:00 | 2021/6/2 8:13:00 | 李静 | [腾讯RMA申请]网络设备接口模块210231A2KLX19A0006Y8故障申请,麻烦RMA | |||||
| 2021060199137 | ticket-202105300252 | ENJLC-210601-003 | 2021/6/1 16:05:17 | SF1125748095940 | 210231A5LLX20A00019G | 210231A5LLX20A00048W | 7*24*NCD | 2021/6/1 16:58:00 | 2021/6/2 9:22:00 | 欧阳孔取 | [腾讯RMA申请]网络设备接口模块210231A5LLX20A00019G故障申请,麻烦RMA | |||||
| 2021060239762 | ticket-202106010124 | EBJLC-210602-001 | 2021/6/2 14:03:24 | 1810000049227 | 210231A5LLN18B0000KH | 210231A5LLX19C0000KG | 7*24*NCD | 2021/6/2 15:31:00 | 2021/6/3 8:48:00 | 李静 | [腾讯RMA申请]网络设备接口模块210231A5LLN18B0000KH故障申请,麻烦RMA | |||||
| 2021060229671 | ticket-202105310584 | EBJLC-210602-002 | 2021/6/2 14:35:53 | 1810000049228 | 210231A2KLX167002109 | 210231A2KLX2080004VB | 5*8*NBD | 2021/6/2 15:31:00 | 2021/6/3 10:10:00 | 周杰 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002109故障申请,麻烦RMA | |||||
| 2021060217710 | ticket-202106010228 | ESHLC-210602-002 | 2021/6/2 14:49:45 | 1910000124447 | 210231A2KLX172003971 | 210231A2KLX20A000GHL | 7*24软件服务 | 2021/6/2 16:24:00 | 2021/6/3 13:56:00 | 翁玮敏 | [腾讯RMA申请]网络设备接口模块210231A2KLX172003971故障申请,麻烦RMA | |||||
| 2021060334591 | ticket-202106030442 | EWHLC-210603-001 | 2021/6/3 13:43:36 | 119196990 | 210231A2UQN1870000X0 | 210231A2UQN172000013 | 7*24*NCD | 2021/6/4 9:30:00 | 2021/6/4 16:30:00 | 朱维 | [腾讯RMA申请]网络设备接口模块210231A2UQN1870000X0故障申请,麻烦RMA | |||||
| 2021060361865 | ticket-202106030412 | ECDLC-210603-001 | 2021/6/3 16:18:18 | 118742085 | 210231A4UFN1850002KF | 210231A4UFX2060006SL | 7*24软件服务 | 2021/6/3 17:39:00 | 2021/6/4 15:00:00 | 邓利琼 | [腾讯RMA申请]网络设备接口模块210231A4UFN1850002KF故障申请,麻烦RMA | |||||
| 2021060348901 | ticket-202106020802 | EJNLC-210603-001 | 2021/6/3 16:41:45 | 5312001475 | 210231A5LLN1850003BB | 210231A5LLX20600048D | 7*24*NCD | 2021/6/3 16:53:00 | 2021/6/4 9:00:00 | 于明起 | [腾讯RMA申请]网络设备接口模块210231A5LLN1850003BB故障申请,麻烦RMA | |||||
| 2021060356843 | ticket-202106030774 | ESZLC-210604-001 | 2021/6/3 18:07:20 | 1910000082753 | 210231A7LVN1870003Q3 | G10231A7LV0500KN | 7*24*NCD | 2021/6/4 16:29:00 | 2021/6/7 9:26:00 | 李星威 | [腾讯RMA申请]网络设备线缆210231A7LVN1870003Q3故障申请,麻烦RMA | |||||
| 2021060417952 | ticket-202106031138 | EBJLC-210604-001 | 2021/6/4 11:40:36 | 1810000049235 | 210231A2KLX167002697 | 210231A2KLX20A000H0R | 7*24*NCD | 2021/6/4 12:01:00 | 2021/6/5 10:21:00 | 周杰 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002697故障申请,麻烦RMA | |||||
| 2021060473761 | ticket-202106030016 | EGZLC-210607-001 | 2021/6/4 18:16:20 | 1910000346797 | 210231A7LVN187000B32 | G10231A7LV0602Y0 | 7*24*NCD | 2021/6/7 9:50:00 | 2021/6/7 14:10:00 | 马集杰 | [腾讯RMA申请]网络设备线缆210231A7LVN187000B32故障申请,麻烦RMA | |||||
| 2021060489650 | ticket-202106021316 | EGZLC-210607-002 | 2021/6/4 18:16:53 | 1910000346797 | 210231A7M1N18600038K | G30231A7M10401WD | 7*24*NCD | 2021/6/7 9:50:00 | 2021/6/7 14:10:00 | 马集杰 | [腾讯RMA申请]网络设备线缆210231A7M1N18600038K故障申请,麻烦RMA | |||||
| 2021060988686 | ticket-202106080240 | ECDLC-210609-002 | 2021/6/9 12:33:44 | 119040815 | 210231A2KLX166003545 | 210231A2KLX20A000GHH | 5*8*NBD | 2021/6/9 12:52:00 | 2021/6/10 11:00:00 | 邓利琼 | [腾讯RMA申请]网络设备接口模块210231A2KLX166003545故障申请,麻烦RMA | |||||
| 2021061036480 | ticket-202106090564 | EGZLC-210611-001 | 2021/6/10 9:48:23 | 1910000344507 | 210231A7LTN1860003X4 | G10231A7LT08T45T | 7*24*NCD | 2021/6/11 9:21:00 | 2021/6/11 14:10:00 | 马集杰 | [腾讯RMA申请]网络设备线缆210231A7LTN1860003X4故障申请,麻烦RMA | |||||
| 2021061066864 | ticket-202106100460 | ESHLC-210610-001 | 2021/6/10 12:46:55 | 1910000124045 | 210231A4XHH208000211 | 210231A4XHH20C000678 | 7*24*NCD | 2021/6/10 13:43:00 | 2021/6/11 9:40:00 | 沈崎 | 板卡故障到时1号口起不来，麻烦RMA |