| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021042154885 | ticket-202104170326 | ESHLC-210421-007 | 2021/4/21 17:14:19 | 1910000060065 | 210231A5LLN19400015R | 210231A5LLX20B00016T | 7*24*NCD | 2021/4/21 17:20:00 | 2021/4/22 17:10:00 | 杨青 | [腾讯RMA申请]网络设备接口模块210231A5LLN19400015R故障申请,麻烦RMA | |||||
| 2021042160913 | ticket-202104210328 | ENJLC-210421-004 | 2021/4/21 17:21:17 | SF1109199777028 | G10231A7LU0401BV | G10231A7LU09T0W5 | 5*8*NBD | 2021/4/21 17:30:00 | 2021/4/22 18:02:00 | 梁山川 | [腾讯RMA申请]网络设备线缆G10231A7LU0401BV故障申请,麻烦RMA | |||||
| 2021042162190 | ticket-202104200678 | ESZLC-210421-004 | 2021/4/21 17:28:16 | 1910000496515 | 210231A2KLX164001779 | 210231A2KLX20A000HDP | 7*24*NCD | 2021/4/21 17:53:00 | 2021/4/22 11:00:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001779故障申请,麻烦RMA | |||||
| 2021042262768 | ticket-202104211444 | EHZLC-210422-001 | 2021/4/22 10:07:28 | 1810000064144 | 210231A2KLX186000LQ3 | 210231A2KLX2060006P6 | 7*24*NCD | 2021/4/22 11:16:00 | 2021/4/22 16:00:00 | 张怡 | [腾讯RMA申请]网络设备接口模块210231A2KLX186000LQ3故障申请,麻烦RMA | |||||
| 2021042207265 | ticket-202104220718 | EBJLC-210422-004 | 2021/4/22 14:57:38 | 1810000047006 | G10231A7M1050225 | G10231A7M108T3SY | 5*8*NBD | 2021/4/22 17:24:00 | 2021/4/23 12:00:00 | 李静 | [腾讯RMA申请]网络设备线缆G10231A7M1050225故障申请,麻烦RMA | |||||
| 2021042284187 | ticket-202104220688 | EBJLC-210422-005 | 2021/4/22 17:30:33 | 1810000047007 | 210231A2KLX167002314 | 210231A2KLX20A000HD7 | 5*8*NBD | 2021/4/22 17:55:00 | 2021/4/23 14:06:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002314故障申请,麻烦RMA | |||||
| 2021042203559 | ticket-202104211212 | EBJLC-210422-006 | 2021/4/22 17:31:42 | 1810000047007 | 210231A2KLX167002841 | 210231A2KLX20A000HGT | 7*24*NCD | 2021/4/22 17:55:00 | 2021/4/23 14:06:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002841故障申请,麻烦RMA | |||||
| 2021042286315 | ticket-202104211448 | EGZLC-210423-001 | 2021/4/22 18:12:20 | 1910000369902 | G20231A9V905079Y | G20231A9V9060136 | 5*8*NBD | 2021/4/23 9:23:00 | 2021/4/23 15:00:00 | 马集杰 | [腾讯RMA申请]网络设备接口模块G20231A9V905079Y故障申请,麻烦RMA | |||||
| 2021042288705 | ticket-202104180292 | EGZLC-210423-002 | 2021/4/22 18:33:21 | 1910000369928 | 210231A4UFX20A0000WM | 210231A4UFX2110003XQ | 7*24*NCD | 2021/4/23 9:21:00 | 2021/4/23 14:00:00 | 陈锦龙 | [腾讯RMA申请]网络设备接口模块210231A4UFX20A0000WM故障申请,麻烦RMA | |||||
| 2021042341925 | ticket-202104220926 | ENJLC-210423-001 | 2021/4/23 10:11:37 | KY0000197195684 | 210231A7LUN1880000X8 | G10231A7LU09T0NG | 5*8*NBD | 2021/4/24 8:33:00 | 2021/4/26 14:41:00 | 闵嘉 | [腾讯RMA申请]网络设备线缆TH88A2F04V故障申请,麻烦RMA | |||||
| 2021042323889 | ticket-202104220898 | ESZLC-210423-003 | 2021/4/23 19:12:20 | 1910000497122 | 210231A2KLX166004738 | 210231A2KLX2080005FW | 5*8*NBD | 2021/4/24 9:42:00 | 2021/4/24 16:42:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166004738故障申请,麻烦RMA | |||||
| 2021042591797 | ticket-202104220688 | EBJLC-210425-001 | 2021/4/25 8:51:55 | 1810000047012 | 210231A2KLX167002791 | 210231A2KLX206000HRG | 5*8*NBD | 2021/4/25 9:17:00 | 2021/4/26 14:10:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002791故障申请,麻烦RMA | |||||
| 2021042544537 | ticket-202104230940 | ECDLC-210425-001 | 2021/4/25 14:36:49 | 118742193 | 210231A5LLN1910004H7 | 210231A5LLN1840002JV | 7*24*NCD | 2021/4/25 16:40:00 | 2021/4/26 12:00:00 | 冯顺艳 | [腾讯RMA申请]网络设备接口模块210231A5LLN1910004H7故障申请,麻烦RMA | |||||
| 2021042523859 | ticket-202104230362 | EGZLC-210425-002 | 2021/4/25 15:10:25 | 1910000369312 | G20231A9V9050346 | G20231A9V90600F6 | 5*8*NBD | 2021/4/25 15:21:00 | 2021/4/26 11:09:00 | 马集杰 | [腾讯RMA申请]网络设备接口模块G20231A9V9050346故障申请,麻烦RMA | |||||
| 2021042525035 | ticket-202104230512 | ESZLC-210425-001 | 2021/4/25 15:35:20 | 1910000497336 | 210231A4UFN183000139 | 210231A4UFX20A0001FZ | 7*24*NCD | 2021/4/25 17:41:00 | 2021/4/26 12:00:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A4UFN183000139故障申请,麻烦RMA |