| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021041968311 | ticket-202104150518 | EGZLC-210419-002 | 2021/4/19 11:03:26 | 1910000366663 | 210231A2E4X2030005KW | 210231A2E4X20300014T | 7*24*NCD | 2021/4/19 11:30:00 | 2021/4/20 12:56:00 | 韦世江 | [腾讯RMA申请]网络设备接口模块210231A2E4X2030005KW故障申请,麻烦RMA | |||||
| 2021041985915 | ticket-202104170618 | ECQLC-210419-002 | 2021/4/19 12:20:21 | 112723615 | 210231A5LLN1860000MP | 210231A5LLX20B0001CJ | 7*24*NCD | 2021/4/19 12:48:00 | 2021/4/20 14:37:00 | 唐远航 | [腾讯RMA申请]网络设备接口模块210231A5LLN1860000MP故障申请,麻烦RMA | |||||
| 2021041982927 | ticket-202104170616 | ESZLC-210419-002 | 2021/4/19 15:25:18 | 1910000496441 | 210231A2KLX166005058 | 210231A2KLX2080004RZ | 5*8*NBD | 2021/4/19 16:35:00 | 2021/4/20 9:17:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166005058故障申请,麻烦RMA | |||||
| 2021041986323 | ticket-202104170608 | ESHLC-210419-004 | 2021/4/19 18:14:21 | 1910000060663 | 210231A2KLX15B002818 | 210231A2KLX20A0009R6 | 7*24*NCD | 2021/4/20 8:05:00 | 2021/4/20 11:30:00 | 蔡冯伟 | [腾讯RMA申请]网络设备接口模块210231A2KLX15B002818故障申请,麻烦RMA | |||||
| 2021042021970 | ticket-202104160960 | EGZLC-210420-001 | 2021/4/20 9:39:22 | 1910000366573 | G20231A9V9050992 | G20231A9V90601FQ | 5*8*NBD | 2021/4/20 9:55:00 | 2021/4/21 10:21:00 | 陈锦标 | [腾讯RMA申请]网络设备接口模块G20231A9V9050992故障申请,麻烦RMA | |||||
| 2021042048410 | ticket-202104200290 | ENJLC-210420-001 | 2021/4/20 9:50:33 | SF1094813319115 | G10231A7M105041V | G10231A7M108T13L | 5*8*NBD | 2021/4/20 10:18:00 | 2021/4/21 18:30:00 | 梁山川 | [腾讯RMA申请]网络设备线缆G10231A7M105041V故障申请,麻烦RMA | |||||
| 2021042013150 | ticket-202104180258 | ESJLC-210420-001 | 2021/4/20 10:05:21 | SF1106468373589 | G20231A9V9050132 | G20231A9V90509XJ | 5*8*NBD | 2021/4/20 11:20:00 | 2021/4/21 13:31:00 | 郭亚南 | [腾讯RMA申请]网络设备接口模块G20231A9V9050132故障申请,麻烦RMA | |||||
| 2021042005380 | ticket-202104170574 | ESZLC-210420-001 | 2021/4/20 10:07:17 | 1910000496459 | 210231A2KLX164000415 | 210231A2KLX20A000GHQ | 5*8*NBD | 2021/4/20 17:18:00 | 2021/4/21 15:00:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A2KLX164000415故障申请,麻烦RMA | |||||
| 2021042072763 | ticket-202104200474 | EGZLC-210420-002 | 2021/4/20 11:33:23 | 1910000366065 | 210231A7LVN187000BQQ | G10231A7LV0606Q0 | 7*24*NCD | 2021/4/20 14:08:00 | 2021/4/21 9:55:00 | 马集杰 | [腾讯RMA申请]网络设备线缆210231A7LVN187000BQQ故障申请,麻烦RMA | |||||
| 2021042061998 | ticket-202104180568 | ESHLC-210420-001 | 2021/4/20 12:46:23 | 1910000060655 | 210231A5LLX2010000BW | 210231A5LLX20B0002S2 | 7*24*NCD | 2021/4/20 13:01:00 | 2021/4/21 13:24:00 | 马志权 | [腾讯RMA申请]网络设备接口模块210231A5LLX2010000BW故障申请,麻烦RMA | |||||
| 2021042192511 | ticket-202104210300 | EBJLC-210421-002 | 2021/4/21 12:22:39 | 1810000046842 | 210231A2KLX167001590 | 210231A2KLX20800037R | 5*8*NBD | 2021/4/21 13:10:00 | 2021/4/22 15:13:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167001590故障申请,麻烦RMA | |||||
| 2021042112682 | ticket-202104180370 | EGZLC-210421-001 | 2021/4/21 14:26:34 | 1910000365990 | 210231A5LLN1910002PB | 210231A5LLX206000412 | 7*24*NCD | 2021/4/21 14:41:00 | 2021/4/22 12:48:00 | 韦世江 | [腾讯RMA申请]网络设备接口模块210231A5LLN1910002PB故障申请,麻烦RMA | |||||
| 2021042190841 | ticket-202104210944 | EGZLC-210421-003 | 2021/4/21 15:42:09 | 1910000496483 | 210235A2NWP20B00009J | 210235A2NWP21200003R | 5*8*NBD | 2021/4/21 17:53:00 | 2021/4/22 10:29:00 | 陈锦标 | 设备名： QY-QX-3102-G04-TCS81H-LA25G-056 型号： TCS81-120F SN： 210235A2NWP20B00009J 固资号： TYNT2101341EF 厂商： H3C | |||||
| 2021042168760 | ticket-202104200596 | ESZLC-210421-003 | 2021/4/21 16:03:24 | 1910000496467 | 210231A2KLX166005001 | 210231A2KLX2080004W8 | 7*24*NCD | 2021/4/21 16:30:00 | 2021/4/22 9:38:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166005001故障申请,麻烦RMA | |||||
| 2021042115270 | ticket-202104190484 | EBJLC-210421-004 | 2021/4/21 17:05:20 | 1810000046845 | 210231A5LLN1850000MZ | 210231A5LLX20B00022Z | 7*24*NCD | 2021/4/21 17:12:00 | 2021/4/22 9:40:00 | 李静 | [腾讯RMA申请]网络设备接口模块210231A5LLN1850000MZ故障申请,麻烦RMA |