| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021030344132 | ticket-202102260148 | ECQLC-210303-003 | 2021/3/3 14:27:12 | 112723614 | 210231A5LLN169000052 | 210231A5LLX20B0002MV | 7*24*NCD | 2021/3/3 14:51:00 | 2021/3/3 16:10:00 | 张佩 | [腾讯RMA申请]网络设备接口模块210231A5LLN169000052故障申请,麻烦RMA | |||||
| 2021030318835 | ticket-202103020758 | EBJLC-210303-002 | 2021/3/3 14:57:57 | 1810000031220 | 210231A2KLX167000057 | 210231A2KLX2080004CH | 5*8*NBD | 2021/3/3 15:33:00 | 2021/3/4 11:21:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167000057故障申请,麻烦RMA | |||||
| 2021030328727 | ticket-202103030136 | EBJLC-210303-001 | 2021/3/3 14:57:57 | 1810000031220 | 210231A2KLX167002922 | 210231A2KLX2080004BK | 5*8*NBD | 2021/3/3 15:33:00 | 2021/3/4 11:21:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002922故障申请,麻烦RMA | |||||
| 2021030416420 | ticket-202103020638 | ESZLC-210304-002 | 2021/3/4 9:59:20 | 1910000492151 | 210231A2KLX164001748 | 210231A2KLX20A000C94 | 5*8*NBD | 2021/3/4 10:20:00 | 2021/3/5 10:30:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001748故障申请,麻烦RMA | |||||
| 2021030455538 | ticket-202103020742 | ESZLC-210304-001 | 2021/3/4 9:59:21 | 1910000492151 | 210231A5LLN18100141P | 210231A5LLX208000003 | 7*24*NCD | 2021/3/4 10:20:00 | 2021/3/5 10:30:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A5LLN18100141P故障申请,麻烦RMA | |||||
| 2021030493811 | ticket-202103030926 | ENJLC-210304-001 | 2021/3/4 10:01:18 | SF1108563712366 | G10231A7M10303NX | G30231A7M1040113 | 5*8*NBD | 2021/3/4 10:21:00 | 2021/3/5 16:38:00 | 梁山川 | [腾讯RMA申请]网络设备线缆G10231A7M10303NX故障申请,麻烦RMA | |||||
| 2021030427611 | ticket-202103030254 | ECDLC-210304-001 | 2021/3/4 11:37:42 | 118566617 | 210231A2KLX166002044 | 210231A2KLX2080005Q9 | 7*24*NCD | 2021/3/4 14:09:00 | 2021/3/5 14:30:00 | 邓利琼 | [腾讯RMA申请]网络设备接口模块210231A2KLX166002044故障申请,麻烦RMA | |||||
| 2021030473371 | ticket-202103040610 | EBJLC-210304-010 | 2021/3/4 17:24:27 | 1810000031225 | G10231A7M10502ZT | G30231A7M104004Z | 5*8*NBD | 2021/3/4 17:39:00 | 2021/3/5 11:33:00 | 张映雪 | [腾讯RMA申请]网络设备线缆G10231A7M10502ZT故障申请,麻烦RMA | |||||
| 2021030549071 | ticket-202103040514 | EGZLC-210305-001 | 2021/3/5 9:51:22 | 1910000361774 | 210231A7LVN187000BPM | G10231A7LV0603CF | 7*24*NCD | 2021/3/5 10:09:00 | 2021/3/8 10:07:00 | 马集杰 | [腾讯RMA申请]网络设备线缆210231A7LVN187000BPM故障申请,麻烦RMA | |||||
| 2021030544237 | ticket-202103030676 | ESZLC-210305-020 | 2021/3/5 10:52:16 | 1910000492185 | 210231A2KLX164000270 | 210231A2KLX20A000D4G | 5*8*NBD | 2021/3/5 16:22:00 | 2021/3/8 15:30:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A2KLX164000270故障申请,麻烦RMA | |||||
| 2021030568461 | ticket-202103040612 | EGZLC-210305-003 | 2021/3/5 14:12:35 | 1910000361676 | 210231A7LVN1840001Q8 | G10231A7LV0601FN | 7*24*NCD | 2021/3/5 15:36:00 | 2021/3/8 16:26:00 | 刘合志 | [腾讯RMA申请]网络设备线缆210231A7LVN1840001Q8故障申请,麻烦RMA | |||||
| 2021030597818 | ticket-202103010614 | ESZLC-210305-028 | 2021/3/5 14:49:21 | 1910000492217 | 210231A5LLX19A0000PK | 210231A5LLX20B0002QC | 7*24*NCD | 2021/3/5 17:10:00 | 2021/3/8 14:17:00 | 李星威 | [腾讯RMA申请]网络设备接口模块210231A5LLX19A0000PK故障申请,麻烦RMA | |||||
| 2021030533330 | ticket-202103040588 | ESZLC-210305-029 | 2021/3/5 15:42:19 | 1910000492225 | 210231A2KLX166004250 | 210231A2KLX2080004SD | 7*24*NCD | 2021/3/5 16:22:00 | 2021/3/8 9:41:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166004250故障申请,麻烦RMA | |||||
| 2021030560572 | ticket-202103050052 | ESZLC-210305-030 | 2021/3/5 15:42:19 | 1910000492225 | 210231A2KLN166000097 | 210231A2KLX2080004PY | 5*8*NBD | 2021/3/5 16:22:00 | 2021/3/8 9:41:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLN166000097故障申请,麻烦RMA | |||||
| 2021030562860 | ticket-202103030106 | EGZLC-210305-005 | 2021/3/5 17:58:31 | 1910000361634 | G20231A9V90501XZ | G20231A9V90600MM | 5*8*NBD | 2021/3/6 8:52:00 | 2021/3/8 10:07:00 | 马集杰 | [腾讯RMA申请]网络设备接口模块G20231A9V90501XZ故障申请,麻烦RMA |