| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021010816941 | ticket-202101080126 | ESZLC-210108-004 | 2021/1/8 16:29:54 | 1910000223714 | 210231A2KLX164001830 | 210231A2KLX2070004L7 | 7*24*NCD | 2021/1/8 17:19:00 | 2021/1/11 15:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001830故障申请,麻烦RMA | |||||
| 2021010866248 | ticket-202101080360 | ESZLC-210108-005 | 2021/1/8 17:12:55 | 1910000223764 | 210231A0A8N143000711 | 210231A0A8X1830001J2 | 7*24*NCD | 2021/1/8 17:27:00 | 2021/1/11 9:22:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A0A8N143000711故障申请,麻烦RMA | |||||
| 2021010822234 | ticket-202101070956 | EJNLC-210108-002 | 2021/1/8 17:49:46 | 5312001373 | 210231A4UFN1850000PD | 210231A4UFX2070003R0 | 7*24*NCD | 2021/1/8 18:18:00 | 2021/1/11 9:00:00 | 于明起 | [腾讯RMA申请]网络设备接口模块210231A4UFN1850000PD,网络设备接口模块210231A4UFN174000205故障申请,麻烦RMA | |||||
| 2021010883470 | ticket-202101070956 | EJNLC-210108-003 | 2021/1/8 17:49:50 | 5312001373 | 210231A4UFN174000205 | 210231A4UFX2060004FK | 7*24*NCD | 2021/1/8 18:18:00 | 2021/1/11 9:00:00 | 于明起 | [腾讯RMA申请]网络设备接口模块210231A4UFN1850000PD,网络设备接口模块210231A4UFN174000205故障申请,麻烦RMA | |||||
| 2021010884601 | ticket-202101080592 | ECQLC-210108-001 | 2021/1/8 17:51:40 | 118051197 | 210231A7LTN1880000Q6 | G10231A7LT08T3W8 | 7*24*NCD | 2021/1/9 10:42:00 | 2021/1/11 10:21:00 | 周馨 | [腾讯RMA申请]网络设备线缆210231A7LTN1880000Q6故障申请,麻烦RMA | |||||
| 2021010818065 | ticket-202101070204 | ENJLC-210108-001 | 2021/1/8 17:58:41 | SF1094813319549 | 210231A5LLX2050000JB | 210231A5LLX206000400 | 7*24*NCD | 2021/1/8 18:08:00 | 2021/1/9 10:05:00 | 欧阳孔取 | 网络设备接口模块QSFP-100G-LR4L-WDM1300故障申请RMA | |||||
| 2021011161167 | ticket-202101070836 | EBJLC-210111-003 | 2021/1/11 12:57:22 | 1810000029512 | 210231A2KLX167002101 | 210231A2KLX2090001V4 | 5*8*NBD | 2021/1/11 14:17:00 | 2021/1/12 14:18:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002101故障申请,麻烦RMA | |||||
| 2021011140632 | ticket-202101090586 | ESHLC-210111-004 | 2021/1/11 13:18:19 | 1910000064117 | 210231A4UFX19800028T | 210231A4UFX20A00002V | 7*24*NCD | 2021/1/11 13:45:00 | 2021/1/12 8:26:00 | 蔡冯伟 | [腾讯RMA申请]网络设备接口模块210231A4UFX19800028T故障申请,麻烦RMA | |||||
| 2021011103071 | ticket-202101070628 | ESZLC-210111-002 | 2021/1/11 14:12:03 | 1910000223854 | 210231A4UFX19A0000T8 | 210231A4UFX2060000QF | 7*24*NCD | 2021/1/11 16:44:00 | 2021/1/12 15:11:00 | 张燕新 | 麻烦rma | |||||
| 2021011180329 | ticket-202101090040 | ETJLC-210111-004 | 2021/1/11 14:15:47 | 117713348 | 210231A2KLX198000WXJ | 210231A2KLX206000H18 | 7*24*NCD | 2021/1/11 14:39:00 | 2021/1/12 10:00:00 | 许晓东 | [腾讯RMA申请]网络设备接口模块210231A2KLX198000WXJ故障申请,麻烦RMA | |||||
| 2021011107376 | ticket-202101080244 | EHZLC-210111-009 | 2021/1/11 17:52:19 | KY0000152053046 | 210231A5LLN1850001S5 | 210231A5LLX2060000LY | 7*24*NCD | 2021/1/11 18:25:00 | 2021/1/12 10:41:00 | 张怡 | [腾讯RMA申请]网络设备接口模块210231A5LLN1850001S5故障申请,麻烦RMA | |||||
| 2021011257525 | ticket-202101100496 | ESZLC-210112-001 | 2021/1/12 10:19:20 | 1910000223870 | 210231A2KLX164002333 | 210231A2KLX2070004KC | 5*8*NBD | 2021/1/12 17:00:00 | 2021/1/13 17:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164002333故障申请,麻烦RMA | |||||
| 2021011287073 | ticket-202101110230 | ESZLC-210112-002 | 2021/1/12 10:19:51 | 1910000223870 | 210231A2KLX164000332 | 210231A2KLX2060006YZ | 5*8*NBD | 2021/1/12 17:00:00 | 2021/1/13 17:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164000332故障申请,麻烦RMA | |||||
| 2021011256982 | ticket-202101110928 | ECDLC-210112-006 | 2021/1/12 15:51:46 | 118566767 | 210231A4UFN189000097 | 210231A4UFX2060006SQ | 7*24*NCD | 2021/1/12 17:01:00 | 2021/1/13 15:30:00 | 黄婷婷 | [腾讯RMA申请]网络设备接口模块210231A4UFN189000097故障申请,麻烦RMA | |||||
| 2021011332357 | ticket-202101120116 | ESZLC-210113-001 | 2021/1/13 9:50:19 | 1910000223910 | 210231A2KLX166005165 | 210231A2KLX2070004M4 | 5*8*NBD | 2021/1/13 17:00:00 | 2021/1/14 9:54:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166005165故障申请,麻烦RMA |