| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021010410717 | ticket-202012310240 | ESHLC-210104-003 | 2021/1/4 10:49:15 | 1910000065618 | 210231A5LLX205000189 | 210231A5LLX20A0002JL | 7*24*NCD | 2021/1/4 11:23:00 | 2021/1/5 8:35:00 | 陈琳 | [腾讯RMA申请]网络设备接口模块210231A5LLX205000189故障申请,麻烦RMA | |||||
| 2021010467596 | ticket-202101020486 | ECQLC-210104-001 | 2021/1/4 10:57:44 | 118006619 | 210231A7LVN1870002R2 | G10231A7LV0606MZ | 7*24*NCD | 2021/1/4 12:13:00 | 2021/1/5 10:05:00 | 周馨 | [腾讯RMA申请]网络设备线缆210231A7LVN1870002R2故障申请,麻烦RMA | |||||
| 2021010476994 | ticket-202012310618 | EBJLC-210104-003 | 2021/1/4 15:09:40 | 1810000029091 | 210231A2KLX167001355 | 210231A2KLX206000GJS | 5*8*NBD | 2021/1/4 17:10:00 | 2021/1/5 16:10:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167001355故障申请,麻烦RMA | |||||
| 2021010493088 | ticket-202101023366 | EBJLC-210104-004 | 2021/1/4 15:10:32 | 1810000029091 | 210231A2KLX167002492 | 210231A2KLN20C000005 | 5*8*NBD | 2021/1/4 17:10:00 | 2021/1/5 16:10:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002492故障申请,麻烦RMA | |||||
| 2021010486554 | ticket-202101020304 | EBJLC-210104-005 | 2021/1/4 15:10:37 | 1810000029091 | 210231A2KLX167001294 | 210231A2KLX206000H2H | 7*24*NCD | 2021/1/4 17:10:00 | 2021/1/5 16:10:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167001294故障申请,麻烦RMA | |||||
| 2021010450161 | ticket-202101010572 | EBJLC-210104-006 | 2021/1/4 15:10:37 | 1810000029091 | 210231A2KLX167003606 | 210231A2KLX206000FQK | 5*8*NBD | 2021/1/4 17:10:00 | 2021/1/5 16:10:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167003606故障申请,麻烦RMA | |||||
| 2021010412786 | ticket-202101010582 | EBJLC-210104-007 | 2021/1/4 15:10:39 | 1810000029091 | 210231A2KLX167001751 | 210231A2KLX206000FQH | 5*8*NBD | 2021/1/4 17:10:00 | 2021/1/5 16:10:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167001751故障申请,麻烦RMA | |||||
| 2021010455503 | ticket-202012311038 | EBJLC-210104-008 | 2021/1/4 15:10:42 | 1810000029091 | 210231A2KLX167001147 | 210231A2KLX20700056X | 5*8*NBD | 2021/1/4 17:10:00 | 2021/1/5 16:10:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167001147故障申请,麻烦RMA | |||||
| 2021010458677 | ticket-202012310618 | EBJLC-210104-019 | 2021/1/4 16:59:19 | 1810000029097 | 210231A2KLX167001394 | 210231A2KLX2070004MP | 5*8*NBD | 2021/1/4 17:44:00 | 2021/1/5 16:10:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167001394故障申请,麻烦RMA | |||||
| 2021010428515 | ticket-202101040448 | ECQLC-210104-002 | 2021/1/4 17:16:32 | 118006617 | 210231A7LTN1880001LP | G10231A7LT08T29Z | 7*24*NCD | 2021/1/5 10:13:00 | 2021/1/5 14:50:00 | 周馨 | [腾讯RMA申请]网络设备线缆210231A7LTN1880001LP故障申请,麻烦RMA | |||||
| 2021010491568 | ticket-202101020274 | ESZLC-210104-002 | 2021/1/4 17:33:27 | 1910000222395 | 210231A2KLX166004661 | 210231A2KLN209000009 | 7*24*NCD | 2021/1/4 18:16:00 | 2021/1/5 9:41:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166004661故障申请,麻烦RMA | |||||
| 2021010490194 | ticket-202101010588 | ESZLC-210104-003 | 2021/1/4 17:33:28 | 1910000222395 | 210231A2KLN166000059 | 210231A2KLX20700049T | 5*8*NBD | 2021/1/4 18:16:00 | 2021/1/5 9:41:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLN166000059故障申请,麻烦RMA | |||||
| 2021010455531 | ticket-202101040078 | ESZLC-210104-004 | 2021/1/4 17:34:20 | 1910000222395 | 210231A2KLX166004726 | 210231A2KLX20800039M | 5*8*NBD | 2021/1/4 18:16:00 | 2021/1/5 9:41:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166004726故障申请,麻烦RMA | |||||
| 2021010482876 | ticket-202012310866 | ESZLC-210104-005 | 2021/1/4 17:34:21 | 1910000222395 | 210231A2KLX166004899 | 210231A2KLX2080003B5 | 5*8*NBD | 2021/1/4 18:16:00 | 2021/1/5 9:41:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166004899故障申请,麻烦RMA | |||||
| 2021010476792 | ticket-202012310772 | ESZLC-210104-006 | 2021/1/4 17:34:23 | 1910000222395 | 210231A3FFN172000098 | 210231A3FFX20100000G | 7*24*NCD | 2021/1/4 18:16:00 | 2021/1/5 9:41:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A3FFN172000098故障申请,麻烦RMA |