| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2020110903942 | ticket-202011080390 | ESZLC-201109-003 | 2020/11/9 15:51:20 | 1910000165624 | 210231A2KLX164001635 | 210231A2KLX2090001ZX | 5*8*NBD | 2020/11/9 16:59:00 | 2020/11/10 16:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001635故障申请,麻烦RMA | |||||
| 2020110979673 | ticket-202011080272 | ESHLC-201109-012 | 2020/11/9 16:33:21 | 1910000191746 | 210231A5LLX1960003F7 | 210231A5LLX20600048V | 7*24*NCD | 2020/11/9 16:56:00 | 2020/11/10 14:50:00 | 马志权 | [腾讯RMA申请]网络设备接口模块210231A5LLX1960003F7故障申请,麻烦RMA | |||||
| 2020110935286 | ticket-202011091036 | EGZLC-201109-002 | 2020/11/9 19:52:48 | 210231A2KLX164002001 | 7*24*NCD | 陈锦龙 | 滴滴模块更换，申请RMA | |||||||||
| 2020110966226 | ticket-202011091036 | 2020/11/9 19:52:51 | 5*8*NBD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110961313 | ticket-202011091036 | 2020/11/9 19:52:56 | 7*24*NCD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110940406 | ticket-202011091036 | 2020/11/9 19:52:58 | 7*24*NCD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110903998 | ticket-202011091036 | 2020/11/9 19:53:01 | 5*8*NBD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110957489 | ticket-202011091036 | 2020/11/9 19:53:03 | 7*24*NCD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110973619 | ticket-202011091036 | 2020/11/9 19:53:06 | 5*8*NBD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110952702 | ticket-202011091036 | 2020/11/9 19:53:09 | 7*24*NCD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110989707 | ticket-202011091036 | 2020/11/9 19:53:11 | 5*8*NBD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110919415 | ticket-202011091036 | 2020/11/9 19:53:15 | 7*24*NCD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110907822 | ticket-202011091036 | 2020/11/9 19:53:19 | 5*8*NBD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110949284 | ticket-202011091036 | 2020/11/9 19:53:24 | 7*24*NCD | 滴滴模块更换，申请RMA | ||||||||||||
| 2020110998221 | ticket-202011091036 | 2020/11/9 19:53:37 | 7*24*NCD | 滴滴模块更换，申请RMA |