| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024110510420598-2 | 20241030004898 | ENJLC-241108-005 | 2024/11/5 17:06:22 | 1310000075584 | 210231A4PQH2210C00B0 | 210231A4PQH2470H0015 | 7*24*NCD | 2025/4/23 20:46:01 | 2024/11/8 15:32:22 | 2024/11/8 17:30:00 | 梁山川 | [腾讯RMA申请]网络设备板卡210231A4PQH2210C00B0故障申请,请处理。 | ||||
| 2024110510420598-2 | 20241030004898 | ENJLC-241108-005 | 2024/11/5 17:06:22 | 1310000075584 | 210231A4PQH2210C00B0 | 210231A4PQH2470H0015 | 7*24*NCD | 2025/4/23 20:46:01 | 2024/11/8 15:32:22 | 2024/11/8 17:30:00 | 梁山川 | [腾讯RMA申请]网络设备板卡210231A4PQH2210C00B0故障申请,请处理。 | ||||
| 2024110510420598-2 | 20241030004898 | ENJLC-241108-005 | 2024/11/5 17:06:22 | 1310000075584 | 210231A4PQH2210C00B0 | 210231A4PQH2470H0015 | 7*24*NCD | 2025/4/23 20:46:01 | 2024/11/8 15:32:22 | 2024/11/8 17:30:00 | 梁山川 | [腾讯RMA申请]网络设备板卡210231A4PQH2210C00B0故障申请,请处理。 | ||||
| 2024110510420598-2 | 20241030004898 | ENJLC-241108-005 | 2024/11/5 17:06:22 | 1310000075584 | 210231A4PQH2210C00B0 | 210231A4PQH2470H0015 | 7*24*NCD | 2025/4/23 20:46:01 | 2024/11/8 15:32:22 | 2024/11/8 17:30:00 | 梁山川 | [腾讯RMA申请]网络设备板卡210231A4PQH2210C00B0故障申请,请处理。 | ||||
| 2024110510420598-2 | 20241030004898 | ENJLC-241108-005 | 2024/11/5 17:06:22 | 1310000075584 | 210231A4PQH2210C00B0 | 210231A4PQH2470H0015 | 7*24*NCD | 2025/4/23 20:46:01 | 2024/11/8 15:32:22 | 2024/11/8 17:30:00 | 梁山川 | [腾讯RMA申请]网络设备板卡210231A4PQH2210C00B0故障申请,请处理。 | ||||
| 2024110510420598-2 | 20241030004898 | ENJLC-241108-005 | 2024/11/5 17:06:22 | 1310000075584 | 210231A4PQH2210C00B0 | 210231A4PQH2470H0015 | 7*24*NCD | 2025/4/23 20:46:01 | 2024/11/8 15:32:22 | 2024/11/8 17:30:00 | 梁山川 | [腾讯RMA申请]网络设备板卡210231A4PQH2210C00B0故障申请,请处理。 | ||||
| 2024110610421326-1 | 20241106004509 | ESJLC-241106-002 | 2024/11/6 10:12:23 | 210235A3HEH209000715 | 7*24*NCD | v_xuezhdong(闫超宁) | [腾讯RMA申请]交换机210235A3HEH209000715故障申请,请处理。 | |||||||||
| 2024110610421341-1 | 20241106004525 | 2024/11/6 10:14:42 | 7*24*NCD | [腾讯RMA申请]交换机210235A3HEH209000787故障申请,请处理。 | ||||||||||||
| 2024110610421347-1 | 20241106004533 | 2024/11/6 10:15:44 | 7*24*NCD | [腾讯RMA申请]交换机210235A3HEH209000803故障申请,请处理。 | ||||||||||||
| 2024110610421351-1 | 20241106004534 | ENCLC-241106-001 | 2024/11/6 10:16:49 | 210235A3HEH208000853 | 7*24*NCD | v_ixhwen(温雪华) | [腾讯RMA申请]交换机210235A3HEH208000853故障申请,请处理。 | |||||||||
| 2024110610421356-1 | 20241106004542 | 2024/11/6 10:17:38 | 7*24*NCD | [腾讯RMA申请]交换机210235A3HEH20B000149故障申请,请处理。 | ||||||||||||
| 2024110610421364-1 | 20241106004546 | ECQLC-241106-001 | 2024/11/6 10:18:45 | 取消XNCQLC2411060001 | 210235A3HEH209000793 | 210235A3HEH2160C00T2 | 7*24*NCD | 2024/11/20 2:33:11 | 2024/11/7 10:19:52 | 2024/11/7 10:12:36 | v_izqzuo(左志琴) | [腾讯RMA申请]交换机210235A3HEH209000793故障申请,请处理。 | ||||
| 2024110610422652-1 | 20241106003702 | ENJLC-241106-004 | 2024/11/6 17:23:20 | 1880000082926 | 210231A2UVB225000009 | 210231A2UVH186000152 | 7*24*NCD | 2024/11/20 2:33:11 | 2024/11/6 23:33:42 | 2024/11/7 16:04:00 | v_jlijlwang(王家莉) | [腾讯RMA申请]网络设备板卡210231A2UVB225000009故障申请,请处理。 | ||||
| 2024110710423862-1 | 20241107004576 | ETJLC-241107-002 | 2024/11/7 13:35:25 | 210231ABV8H2180C012X | 7*24*NCD | v_itguo(郭涛) | [腾讯RMA申请]网络设备板卡210231ABV8H2180C012X故障申请,请处理。 | |||||||||
| 2024110810424965-1 | 20241107005284 | ESZLC-241118-003 | 2024/11/8 2:58:41 | KY4000593482212 | 210235A2NWP20A000041 | 219801A3456247V00005 | 5*8*NBD | 2024/11/20 2:33:11 | 2024/11/18 16:05:22 | 2024/11/20 10:01:09 | v_ljclchen(陈磊) | [腾讯RMA申请]交换机210235A2NWP20A000041故障申请,请处理。 |