| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024041910124198-1 | ticket-202303311306 | ESHLC-240419-009 | 2024/4/19 15:44:51 | KY4000328764565 | 210235A2NVH211000016 | 219801A3436242V00008 | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:10:52 | 2024/4/22 10:13:56 | 黄佳辉 | 210235A2NVH211000016 整机RMA | ||||
| 2024041910124200-1 | ticket-202303300138 | 2024/4/19 15:45:44 | 5*8*NBD | 210235A2NVH211000023 整机RMA | ||||||||||||
| 2024041910124203-1 | ticket-202303270674 | 2024/4/19 15:46:35 | 5*8*NBD | 210235A2NVH213000024 整机RMA | ||||||||||||
| 2024041910124209-1 | ticket-202303270220 | 2024/4/19 15:47:28 | 5*8*NBD | 210235A2NVH211000047 整机RMA | ||||||||||||
| 2024041910124213-1 | ticket-202303230452 | 2024/4/19 15:48:22 | 5*8*NBD | 210235A2NVH211000017 整机RMA | ||||||||||||
| 2024041910124217-1 | ticket-202303170396 | ECQLC-240419-004 | 2024/4/19 15:49:25 | KY4000308796375 | 210235A2NVH211000024 | 219801A3436242V00007 | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:12:23 | 2024/4/22 9:23:55 | 左志琴 | 210235A2NVH211000024 整机RMA | ||||
| 2024041910124226-1 | ticket-202212270448 | 2024/4/19 15:51:01 | 5*8*NBD | 210235A2NVH20C000014 整机RMA | ||||||||||||
| 2024041910124234-1 | ticket-202306090412 | 2024/4/19 15:52:25 | 5*8*NBD | 210235A2NVH20C000047 整机RMA | ||||||||||||
| 2024041910124236-1 | ticket-202305180244 | 2024/4/19 15:53:20 | 5*8*NBD | 210235A2NVH20C000066 整机RMA | ||||||||||||
| 2024041910124243-1 | ticket-202304170042 | 2024/4/19 15:54:12 | 5*8*NBD | 210235A2NVH20B000031 整机RMA | ||||||||||||
| 2024041910124248-1 | ticket-202304050166 | 2024/4/19 15:55:05 | 5*8*NBD | 210235A2NVH20C000059 整机RMA | ||||||||||||
| 2024041910124250-1 | ticket-202304041078 | 2024/4/19 15:56:02 | 5*8*NBD | 210235A2NVH20C000004 整机RMA | ||||||||||||
| 2024041910124253-1 | ticket-202304030682 | 2024/4/19 15:57:08 | 5*8*NBD | 210235A2NVH211000070 整机RMA | ||||||||||||
| 2024041910124482-1 | ticket-202404130048 | 2024/4/19 17:09:49 | 5*8*NBD | [腾讯RMA申请]整机210235A2NVH2150C001M故障申请,麻烦RMA | ||||||||||||
| 2024041910124578-1 | ticket-202404190282 | 2024/4/19 17:55:47 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX2050007LS故障申请,麻烦RMA |