| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024041910123920-1 | ticket-202304130278 | EGZLC-240419-003 | 2024/4/19 14:27:34 | 1310000105342 | 210235A2NVH213000113 | 219801A3436242V0000C | 5*8*NBD | 2024/4/19 15:30:35 | 2024/4/19 15:18:38 | 2024/4/22 16:00:00 | 韦朝彬 | 210235A2NVH213000113 整机RMA | ||||
| 2024041910123924-1 | ticket-202304041050 | EGZLC-240419-004 | 2024/4/19 14:29:25 | SF3110328477574 | 210235A2NVH2230C0016 | 219801A3436242V0000B | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:10:47 | 2024/4/22 10:07:15 | 周俊2 | 210235A2NVH2230C0016 整机RMA | ||||
| 2024041910123930-1 | ticket-202304030714 | EGZLC-240419-005 | 2024/4/19 14:31:50 | KY4000328764560 | 210235A2NVH213000046 | 219801A3436242V00005 | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:11:04 | 2024/4/22 9:16:54 | 罗智锋 | 210235A2NVH213000046 整机RMA | ||||
| 2024041910123935-1 | ticket-202302060110 | EGZLC-240419-006 | 2024/4/19 14:33:09 | KY4000328764560 | 210235A2NVH213000099 | 219801A3436242V0000G | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:11:04 | 2024/4/22 9:16:54 | 罗智锋 | 210235A2NVH213000099 整机RMA | ||||
| 2024041910123939-1 | ticket-202307220554 | ETJLC-240419-001 | 2024/4/19 14:34:20 | 122807768 | 210235A2NVH211000031 | 219801A3436237V0001G | 5*8*NBD | 2024/4/20 10:30:17 | 2024/4/19 15:20:00 | 2024/4/22 10:00:00 | 刘伟 | 210235A2NVH211000031 整机RMA | ||||
| 2024041910123944-1 | ticket-202307061402 | ESHLC-240419-002 | 2024/4/19 14:35:49 | 1310000112663 | 210235A2NVH213000042 | 219801A3436237V0001M | 5*8*NBD | 2024/4/19 15:30:35 | 2024/4/19 15:20:33 | 2024/4/22 10:59:00 | 陈琳 | 210235A2NVH213000042 整机RMA | ||||
| 2024041910123963-1 | ticket-202306300602 | ESHLC-240419-001 | 2024/4/19 14:39:38 | 1310000112663 | 210235A2NVH213000098 | 219801A343623CV00004 | 5*8*NBD | 2024/4/19 15:30:35 | 2024/4/19 15:21:45 | 2024/4/22 10:59:00 | 陈琳 | 210235A2NVH213000098 整机RMA | ||||
| 2024041910123967-1 | ticket-202306180138 | ENJLC-240419-004 | 2024/4/19 14:40:44 | KY4000397702079 | 210235A2NVH213000081 | 219801A343623CV0000T | 5*8*NBD | 2024/4/19 15:30:35 | 2024/4/19 15:27:55 | 2024/4/22 14:34:35 | 王家莉 | 210235A2NVH213000081 整机RMA | ||||
| 2024041910123973-1 | ticket-202306050436 | ECQLC-240419-002 | 2024/4/19 14:42:03 | 122933990 | 210235A2NVH20C000034 | 219801A3436242V0000D | 5*8*NBD | 2024/4/21 15:00:35 | 2024/4/21 14:30:27 | 2024/4/22 11:11:00 | 左志琴 | 210235A2NVH20C000034 整机RMA | ||||
| 2024041910123989-1 | ticket-202306021118 | ECQLC-240419-003 | 2024/4/19 14:47:53 | KY4000397761765 | 210235A2NVH20B000001 | 219801A3436243V0000G | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:14:30 | 2024/4/22 9:24:15 | 左志琴 | 210235A2NVH20B000001 整机RMA | ||||
| 2024041910124051-1 | ticket-202305070240 | ESHLC-240419-003 | 2024/4/19 15:08:29 | KY4000328764525 | 210235A2NVH211000061 | 219801A3436242V00004 | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:11:09 | 2024/4/22 10:34:06 | 陈琳 | 210235A2NVH211000061 整机RMA | ||||
| 2024041910124056-1 | ticket-202304290706 | ESHLC-240419-004 | 2024/4/19 15:10:01 | KY4000328764525 | 210235A2NVH211000003 | 219801A3436242V00009 | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:11:09 | 2024/4/22 10:34:06 | 陈琳 | 210235A2NVH211000003 整机RMA | ||||
| 2024041910124066-1 | ticket-202304061362 | ESHLC-240419-006 | 2024/4/19 15:13:57 | KY4000328764565 | 210235A2NVH211000025 | 219801A3436242V00003 | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:10:52 | 2024/4/22 10:13:56 | 黄佳辉 | 210235A2NVH211000025 整机RMA | ||||
| 2024041910124085-1 | ticket-202304010998 | ESHLC-240419-007 | 2024/4/19 15:20:50 | KY4000328764565 | 210235A2NVH211000019 | 219801A3436242V00001 | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:10:52 | 2024/4/22 10:13:56 | 黄佳辉 | 210235A2NVH211000019 整机RMA | ||||
| 2024041910124194-1 | ticket-202303311480 | ESHLC-240419-008 | 2024/4/19 15:44:03 | KY4000328764525 | 210235A2NVH213000096 | 219801A3436242V00002 | 5*8*NBD | 2024/4/19 19:30:18 | 2024/4/19 19:11:09 | 2024/4/22 10:34:06 | 陈琳 | 210235A2NVH213000096 整机RMA |