| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2020093046500 | ticket-202009290522 | ESZLC-201006-001 | 2020/9/30 9:48:43 | 1910000160793 | 210231A2KLX164001403 | 210231A2KLX2060006MH | 5*8*NBD | 2020/10/6 10:47:00 | 2020/10/8 14:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001403故障申请,麻烦RMA | |||||
| 2020093065458 | ticket-202009290020 | ESZLC-201006-002 | 2020/9/30 11:03:16 | 1910000160793 | 210231A2KLX164001762 | 210231A2KLX2060006PG | 5*8*NBD | 2020/10/6 10:47:00 | 2020/10/8 14:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001762故障申请,麻烦RMA | |||||
| 2020093077071 | ticket-202009250590 | ENJLC-200930-001 | 2020/9/30 12:10:32 | 368936345312 | G10231A7LT0301S1 | G10231A7LT03037X | 5*8*NBD | 2020/9/30 13:01:00 | 2020/10/9 8:49:00 | 樊宝强 | [腾讯RMA申请]网络设备线缆G10231A7LT0301S1故障申请,麻烦RMA | |||||
| 2020093062374 | ticket-202009291220 | ESZLC-201006-003 | 2020/9/30 15:01:52 | 1910000160793 | 210231A3FFN15C000093 | 210231A3FFN16A000121 | 7*24*NCD | 2020/10/6 10:47:00 | 2020/10/8 14:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A3FFN15C000093故障申请,麻烦RMA | |||||
| 2020093090479 | ticket-202009300886 | EGZLC-200930-017 | 2020/9/30 18:03:01 | 1910000450907 | G10231A7LT030045 | G10231A7LT0304DQ | 5*8*NBD | 2020/9/30 18:43:00 | 2020/10/9 11:00:00 | 黄顺 | [腾讯RMA申请]网络设备线缆G10231A7LT030045故障申请,麻烦RMA | |||||
| 2020100401831 | ticket-202010030058 | ESHLC-201009-006 | 2020/10/4 10:03:19 | 1910000193706 | 210231A2KLN15A000340 | 210231A2KLX2060006PF | 7*24*NCD | 2020/10/9 11:39:00 | 2020/10/9 14:40:00 | 张黎洁 | [腾讯RMA申请]网络设备接口模块210231A2KLN15A000340故障申请,麻烦RMA | |||||
| 2020100456104 | ticket-202010030172 | EBJLC-201009-005 | 2020/10/4 13:26:20 | 1810000059899 | 210231A2KLX167002190 | 210231A2KLX205000H4T | 7*24*NCD | 2020/10/9 11:43:00 | 2020/10/9 15:00:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002190故障申请,麻烦RMA | |||||
| 2020100643105 | ticket-202010040292 | EGZLC-201009-002 | 2020/10/6 14:35:21 | 1910000450743 | 210231A4UFX19600002V | 210231A4UFX19C0004NK | 7*24*NCD | 2020/10/9 11:38:00 | 2020/10/9 15:10:00 | 刘合志 | [腾讯RMA申请]网络设备接口模块210231A4UFX19600002V故障申请,麻烦RMA | |||||
| 2020100660625 | ticket-202010050464 | EBJLC-201009-004 | 2020/10/6 14:44:16 | 1810000059899 | 210231A2KLX167000282 | 210231A2KLX2060006Y3 | 7*24*NCD | 2020/10/9 11:43:00 | 2020/10/9 15:00:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167000282故障申请,麻烦RMA | |||||
| 2020100743998 | ticket-202010070042 | ESZLC-201009-004 | 2020/10/7 12:15:27 | 1910000160965 | 210231A2KLX164000792 | 210231A2KLX2060006N9 | 5*8*NBD | 2020/10/9 13:50:00 | 2020/10/9 15:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164000792故障申请,麻烦RMA | |||||
| 2020100725907 | ticket-202010070042 | ESZLC-201009-003 | 2020/10/7 14:26:27 | 1910000160965 | 210231A2KLX164001849 | 210231A2KLX206000H62 | 7*24*NCD | 2020/10/9 13:50:00 | 2020/10/9 15:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001849故障申请,麻烦RMA | |||||
| 2020100724262 | ticket-202010070234 | ESZLC-201009-002 | 2020/10/7 16:04:14 | 1910000160965 | 210231A2KLX164000742 | 210231A2KLX206000727 | 5*8*NBD | 2020/10/9 13:50:00 | 2020/10/9 15:00:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164000742故障申请,麻烦RMA | |||||
| 2020100811837 | ticket-202010080456 | EBJLC-201009-003 | 2020/10/8 17:27:33 | 1810000059899 | 210231A2KLX167000060 | 210231A2KLX206000730 | 5*8*NBD | 2020/10/9 11:43:00 | 2020/10/9 15:00:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167000060故障申请,麻烦RMA | |||||
| 2020100927850 | ticket-202009291144 | ESHLC-201010-001 | 2020/10/9 9:21:32 | 1910000193272 | 210231A2KLX15B002090 | 210231A2KLX2060006NG | 7*24*NCD | 2020/10/10 10:28:00 | 2020/10/10 13:30:00 | 蔡冯伟 | [腾讯RMA申请]网络设备接口模块210231A2KLX15B002090故障申请,麻烦RMA | |||||
| 2020100965283 | ticket-202010030360 | ESHLC-201009-005 | 2020/10/9 9:21:49 | 1910000193690 | 210231A5LLN181001172 | 210231A5LLX19C0000B6 | 7*24*NCD | 2020/10/9 9:36:00 | 2020/10/10 10:20:00 | 马志权 | [腾讯RMA申请]网络设备接口模块210231A5LLN181001172故障申请,麻烦RMA |