| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024040900002248 | ticket-202404080324 | 2024/4/9 16:51:41 | 7*24*NCD | 2024/4/9 21:00:53 | [腾讯RMA申请]网络设备接口模块210231A0A8X2210001C7故障申请,麻烦RMA | |||||||||||
| 2024040900002257 | ticket-202404070408 | 2024/4/9 18:05:26 | 7*24*NCD | 2024/4/9 20:30:59 | [腾讯RMA申请]网络设备板卡210231A2UVB214000212故障申请,麻烦RMA | |||||||||||
| 2024041010110312-1 | ticket-202404080158 | ESHLC-240410-001 | 2024/4/10 14:26:06 | 1310000112717 | 210235A2NWP216000048 | 219801A345623AV000JH | 5*8*NBD | 2024/4/10 16:01:05 | 2024/4/10 15:47:50 | 2024/4/11 14:41:00 | 杨益春 | [腾讯RMA申请]整机210235A2NWP216000048故障申请,麻烦RMA | ||||
| 2024041110111069-1 | ticket-202404100236 | 2024/4/11 9:35:12 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A2UVH186000124故障申请,麻烦RMA | ||||||||||||
| 2024041110111080-1 | ticket-202404080276 | 2024/4/11 9:41:10 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4QGH173000129故障申请,麻烦RMA | ||||||||||||
| 2024041110111238-1 | ticket-202404050012 | 2024/4/11 10:50:39 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001359故障申请,麻烦RMA | ||||||||||||
| 2024041110111503-1 | ticket-202404100418 | 2024/4/11 14:08:58 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A563N18C000588故障申请,麻烦RMA | ||||||||||||
| 2024041100002507 | ticket-202404080288 | 2024/4/11 17:59:49 | 7*24*NCD | 2024/4/12 10:00:37 | [腾讯RMA申请]网络设备板卡210231A4QGH211000114故障申请,麻烦RMA | |||||||||||
| 2024041110112156-1 | ticket-202404110460 | 2024/4/11 18:08:46 | 5*8*NBD | [腾讯RMA申请]网络设备电源210231A0QMH146000452故障申请,麻烦RMA | ||||||||||||
| 2024041110112340-1 | 20240409001616 | ECQLC-240411-001 | 2024/4/11 21:01:23 | 122933979 | 210235A2NVH20B000028 | 219801A3436239V00001 | 5*8*NBD | 2024/4/12 12:00:43 | 2024/4/12 11:54:55 | 2024/4/12 14:02:56 | v_izqzuo(左志琴) | [腾讯RMA申请]交换机210235A2NVH20B000028故障申请,请处理。 | ||||
| 2024041210112662-1 | ticket-202404050276 | EGZLC-240412-001 | 2024/4/12 10:00:40 | 1310000105253 | 210231AEW9H2140C006S | 219803A00K6237V00058 | 5*8*NBD | 2024/4/12 11:00:38 | 2024/4/12 10:50:58 | 2024/4/15 16:41:00 | 韦朝彬 | [腾讯RMA申请]网络设备板卡210231AEW9H2140C006S故障申请,麻烦RMA | ||||
| 2024041510115645-1 | ticket-202403220374 | 2024/4/15 11:10:55 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6X107000620故障申请,麻烦RMA | ||||||||||||
| 2024041510116255-1 | ticket-202404130008 | 2024/4/15 14:56:36 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167001002故障申请,麻烦RMA | ||||||||||||
| 2024041510116259-1 | ticket-202404120478 | 2024/4/15 14:57:31 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167000241故障申请,麻烦RMA | ||||||||||||
| 2024041510116904-1 | ticket-202401030568 | EGZLC-240415-002 | 2024/4/15 18:11:09 | 1310000105287 | 210235A2NWP20C00014Y | 219801A345623AV000JP | 5*8*NBD | 2024/4/15 19:00:40 | 2024/4/15 18:35:05 | 2024/4/16 9:10:00 | 冯伟彬 | [腾讯RMA申请]整机210235A2NWP20C00014Y故障申请,麻烦RMA |