| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2024032810100220-1 | ticket-202403270418 | ESHLC-240328-002 | 2024/3/28 18:17:38 | 1310000112725 | 210231A4PQH212000460 | 210231A4PQH22B0CG077 | 7*24*NCD | 2024/3/28 19:30:49 | 2024/3/28 19:11:15 | 2024/4/2 10:06:00 | 杨益春 | [腾讯RMA申请]网络设备板卡210231A4PQH212000460故障申请,麻烦RMA | ||||
| 2024032910100810-1 | ticket-202403290224 | 2024/3/29 14:30:05 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A0A8N19700000Z故障申请,麻烦RMA | ||||||||||||
| 2024040100001305 | ticket-202403170352 | 2024/4/1 9:27:44 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A3FFN17A000032故障申请,麻烦RMA | ||||||||||||
| 2024040110103037-1 | ticket-202404010132 | 2024/4/1 12:47:06 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4PQH202000332故障申请,麻烦RMA | ||||||||||||
| 2024040210103864-1 | ticket-202403300456 | 2024/4/2 9:33:07 | 5*8*NBD | [腾讯RMA申请]整机210235A2NWP20B000020故障申请,麻烦RMA | ||||||||||||
| 2024040210104422-1 | ticket-202403290146 | 2024/4/2 15:29:13 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6X211000B2Y故障申请,麻烦RMA | ||||||||||||
| 2024040210104559-1 | ticket-202403260212 | 2024/4/2 16:48:58 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167001265故障申请,麻烦RMA | ||||||||||||
| 2024040310105192-1 | ticket-202403150408 | 2024/4/3 14:24:42 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX219000605故障申请,麻烦RMA | ||||||||||||
| 2024040710106354-1 | ticket-202404070206 | 2024/4/7 10:38:10 | 7*24*4 | 故障更换 | ||||||||||||
| 2024040710106748-1 | ticket-202404070036 | 2024/4/7 15:07:43 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX198000WQH故障申请,麻烦RMA | ||||||||||||
| 2024040700001915 | ticket-202404040142 | 2024/4/7 18:28:30 | 7*24*NCD | 2024/4/8 10:00:34 | [腾讯RMA申请]网络设备接口模块210231A2E4X2250000P7故障申请,麻烦RMA | |||||||||||
| 2024040810107351-1 | ticket-202404040174 | 2024/4/8 9:43:38 | 7*24*4 | [腾讯RMA申请]网络设备板卡210231A2UVH194000015故障申请,麻烦RMA | ||||||||||||
| 2024040810108330-1 | ticket-202404080024 | 2024/4/8 17:53:24 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX198000J9L故障申请,麻烦RMA | ||||||||||||
| 2024040810108331-1 | ticket-202404080108 | 2024/4/8 17:54:21 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A3FFN158000031故障申请,麻烦RMA | ||||||||||||
| 2024040910108571-1 | ticket-202404070204 | 2024/4/9 9:05:14 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4PQH21B0C00F5故障申请,麻烦RMA |