| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023110883627 | ticket-202311071198 | 2023/11/8 15:03:34 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX164001666故障申请,麻烦RMA | ||||||||||||
| 2023110832958 | ticket-202311071144 | 2023/11/8 15:48:34 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4PQH183000109故障申请,麻烦RMA | ||||||||||||
| 2023110848605 | ticket-202311060186 | ECDLC-231108-001 | 2023/11/8 17:28:54 | 122080461 | 210231A1LUX2190P00TY | 210231A1LUX2360C707B | 7*24*NCD | 2023/11/8 18:00:21 | 2023/11/8 17:40:39 | 2023/11/9 10:40:00 | 黄婷婷 | [腾讯RMA申请]网络设备线缆210231A1LUX2190P00TY故障申请,麻烦RMA | ||||
| 2023110952789 | ticket-202305130164 | ETJLC-231109-001 | 2023/11/9 9:12:13 | 121029742 | 210235A2NWP20A00006K | 219801A3456239V00004 | 5*8*NBD | 2023/11/9 10:00:58 | 2023/11/9 9:47:28 | 2023/11/9 16:00:00 | 王鑫 | [腾讯RMA申请]整机210235A2NWP20A00006K故障申请,麻烦RMA | ||||
| 2023110967933 | ticket-202311080029 | ESZLC-231109-001 | 2023/11/9 16:33:59 | 1310000122584 | 210235A2NVH20B000014 | 219801A3436236V00006 | 5*8*NBD | 2023/11/9 18:00:23 | 2023/11/9 17:39:52 | 2023/11/13 9:52:00 | 张军艺 | [腾讯RMA申请]整机210235A2NVH20B000014故障申请,麻烦RMA | ||||
| 2023110975858 | ticket-202311090236 | 2023/11/9 16:55:29 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX159001073故障申请,麻烦RMA | ||||||||||||
| 2023111363289 | ticket-202311090960 | 2023/11/13 11:30:49 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4PQH205000236故障申请,麻烦RMA | ||||||||||||
| 2023111333526 | ticket-202311120246 | EGZLC-231113-002 | 2023/11/13 14:31:22 | 1310000113819 | 210231A5LLX20A0001Z5 | 210231A5LLX2220000D0 | 7*24*NCD | 2023/11/13 15:30:32 | 2023/11/13 15:13:29 | 2023/11/14 10:08:00 | 马集杰 | [腾讯RMA申请]网络设备接口模块210231A5LLX20A0001Z5故障申请,麻烦RMA | ||||
| 2023111459992 | ticket-202311130926 | 2023/11/14 15:06:14 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167002114故障申请,麻烦RMA | ||||||||||||
| 2023111552904 | ticket-202310222808 | 2023/11/15 9:38:38 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4QGH174000007故障申请,麻烦RMA | ||||||||||||
| 2023111562560 | ticket-202311150548 | 2023/11/15 17:54:55 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167001832故障申请,麻烦RMA | ||||||||||||
| 2023111604167 | ticket-202311130164 | 2023/11/16 9:16:22 | 7*24*4 | [腾讯RMA申请]网络设备板卡210231A4QGH175000127故障申请,麻烦RMA | ||||||||||||
| 2023111657115 | ticket-202311080288 | 2023/11/16 13:47:49 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4PQH184000098故障申请,麻烦RMA | ||||||||||||
| 2023111794710 | ticket-202311130650 | EBJLC-231117-001 | 2023/11/17 14:35:51 | 1810000128539 | 210231AEW9H21A0C002D | 219803A00K6234V0000M | 5*8*NBD | 2023/11/17 17:30:06 | 2023/11/17 17:13:31 | 2023/11/20 14:17:00 | 周璐琪 | [腾讯RMA申请]网络设备板卡210231AEW9H21A0C002D故障申请,麻烦RMA | ||||
| 2023111716799 | ticket-202311170318 | 2023/11/17 15:01:18 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLN15B000548故障申请,麻烦RMA |