| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023102697337 | ticket-202310230840 | 2023/10/26 20:40:42 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX164001804故障申请,麻烦RMA | ||||||||||||
| 2023102704684 | ticket-202310240194 | ESZLC-231027-001 | 2023/10/27 14:43:35 | KY4000233552014 | 210231A3FFX20A00000M | 210231A3FFX20A00001T | 7*24*NCD | 2023/10/27 17:30:54 | 2023/10/27 17:02:01 | 2023/10/30 14:01:29 | 李星威 | [腾讯RMA申请]网络设备接口模块210231A3FFX20A00000M故障申请,麻烦RMA | ||||
| 2023102747649 | ticket-202310140352 | EGZLC-231027-002 | 2023/10/27 14:55:54 | 1310000113920 | 210235A2NWP21C00003R | 219801A3456237V0004N | 5*8*NBD | 2023/10/27 15:30:44 | 2023/10/27 15:25:31 | 2023/10/30 10:00:00 | 钟红鸣1 | [腾讯RMA申请]整机210235A2NWP21C00003R故障申请,麻烦RMA | ||||
| 2023102703135 | ticket-202310260812 | 2023/10/27 17:18:14 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4QDH16B000043故障申请,麻烦RMA | ||||||||||||
| 2023103025095 | ticket-202310270218 | 2023/10/30 11:25:55 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N133008305故障申请,麻烦RMA | ||||||||||||
| 2023103033771 | ticket-202310300170 | 2023/10/30 14:37:47 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167000984故障申请,麻烦RMA | ||||||||||||
| 2023103034247 | ticket-202310280812 | 2023/10/30 17:25:00 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A2UVH204000271故障申请,麻烦RMA | ||||||||||||
| 2023110137189 | ticket-202307280744 | ETJLC-231101-001 | 2023/11/1 8:31:47 | 121853055 | 210235A2NWP20B000081 | 219801A3456237V00020 | 5*8*NBD | 2023/11/1 9:30:44 | 2023/11/1 9:10:29 | 2023/11/2 10:00:07 | 刘伟 | [腾讯RMA申请]整机210235A2NWP20B000081故障申请,麻烦RMA | ||||
| 2023110190317 | ticket-202310310606 | ESHLC-231101-001 | 2023/11/1 10:20:01 | 1310000112040 | 210231A5CHH2370H0083 | 210231A5CHH2320C0062 | 7*24*NCD | 2023/11/1 11:00:37 | 2023/11/1 10:36:13 | 2023/11/2 7:33:00 | 杨燕珺 | [腾讯RMA申请]网络设备电源210231A5CHH2370H0083故障申请,麻烦RMA | ||||
| 2023110146262 | ticket-202311010148 | 2023/11/1 14:18:33 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX166004795故障申请,麻烦RMA | ||||||||||||
| 2022102799000 | ticket-202311020626 | 2023/11/6 11:01:57 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4PQH191000482故障申请,麻烦RMA | ||||||||||||
| 2023110653251 | ticket-202311030164 | 2023/11/6 17:44:31 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4PQH18B000049故障申请,麻烦RMA | ||||||||||||
| 2023110742927 | ticket-202311060150 | 2023/11/7 10:15:18 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167002627故障申请,麻烦RMA | ||||||||||||
| 2023110730296 | ticket-202311010196 | 2023/11/7 10:18:41 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A3C4H16B000027故障申请,麻烦RMA | ||||||||||||
| 2023110815169 | ticket-202311070452 | 2023/11/8 11:46:56 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167002942故障申请,麻烦RMA |