| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023101360384 | ticket-202310120320 | 2023/10/13 10:42:20 | 7*24*NCD | [腾讯RMA申请]网络设备板卡210231A4QGH213000097故障申请,麻烦RMA | ||||||||||||
| 2023101326424 | ticket-202310121000 | 2023/10/13 17:24:59 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001589故障申请,麻烦RMA | ||||||||||||
| 2023101392970 | ticket-202310111214 | 2023/10/13 18:02:10 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N20B0009YZ故障申请,麻烦RMA | ||||||||||||
| 2023101683406 | ticket-202309271090 | 2023/10/16 15:14:35 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX159000888故障申请,麻烦RMA | ||||||||||||
| 2023101692570 | ticket-202310130734 | EGZLC-231016-002 | 2023/10/16 16:15:46 | 1310000126904 | 210235A2NWP22100000N | 219801A3456237V0000Q | 5*8*NBD | 2023/10/16 17:00:55 | 2023/10/16 16:46:37 | 2023/10/17 10:03:00 | 樊宝强1 | [腾讯RMA申请]整机210235A2NWP22100000N故障申请,麻烦RMA | ||||
| 2023101642417 | ticket-202310140514 | 2023/10/16 16:17:55 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLN1840000GL故障申请,麻烦RMA | ||||||||||||
| 2023101662643 | ticket-202310160302 | 2023/10/16 16:31:28 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX166002328故障申请,麻烦RMA | ||||||||||||
| 2023101650729 | ticket-202310080922 | ECQLC-231016-002 | 2023/10/16 17:18:05 | 120726142 | 210231AEW9H2190C003F | 219803A00K6234V0000Q | 5*8*NBD | 2023/10/17 10:30:49 | 2023/10/16 0:00:00 | 2023/10/17 15:00:00 | 杨丹凌 | [腾讯RMA申请]网络设备板卡210231AEW9H2190C003F故障申请,麻烦RMA | ||||
| 2023101695898 | ticket-202310160900 | EGZLC-231017-001 | 2023/10/16 18:43:55 | 1310000126913 | 210231A2ERN22400001Q | 210231A2ER819CQ000ZK | 5*8*NBD | 2023/10/17 9:00:09 | 2023/10/17 8:25:26 | 2023/10/18 17:24:00 | 樊宝强1 | 电源故障 | ||||
| 2023101738928 | ticket-202310020018 | ENJLC-231017-001 | 2023/10/17 9:38:52 | SF1518708592948 | 210235A2NWP21300017V | 219801A3456237V0001B | 5*8*NBD | 2023/10/17 18:30:56 | 2023/10/17 18:29:51 | 2023/10/18 9:45:18 | 张萍 | [腾讯RMA申请]整机210235A2NWP21300017V故障申请,麻烦RMA | ||||
| 2023101709873 | ticket-202310020018 | 2023/10/17 10:17:42 | 5*8*NBD | [腾讯RMA申请]网络设备电源210231A0QMH213009896,网络设备电源210231A0QMH213003251故障申请,麻烦RMA | ||||||||||||
| 2023101767540 | ticket-202310020018 | 2023/10/17 10:17:47 | 5*8*NBD | [腾讯RMA申请]网络设备电源210231A0QMH213009896,网络设备电源210231A0QMH213003251故障申请,麻烦RMA | ||||||||||||
| 2023101706459 | ticket-202310130029 | ESZLC-231017-002 | 2023/10/17 14:31:39 | 1310000122248 | 210231A4UFX21B0004PK | 210231A4UFX21C0000HW | 7*24*NCD | 2023/10/17 15:00:44 | 2023/10/17 14:56:48 | 2023/10/18 9:56:00 | 陈磊2 | [腾讯RMA申请]网络设备接口模块210231A4UFX21B0004PK故障申请,麻烦RMA | ||||
| 2023101784071 | ticket-202305310726 | ESZLC-231017-003 | 2023/10/17 15:40:49 | 1310000122249 | 210235A2NWP20A00005G | 219801A3456237V0002V | 5*8*NBD | 2023/10/17 16:30:09 | 2023/10/17 16:04:20 | 2023/10/18 17:06:00 | 张军艺 | [腾讯RMA申请]整机210235A2NWP20A00005G故障申请,麻烦RMA | ||||
| 2023101705138 | ticket-202310170198 | 2023/10/17 16:03:33 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167001302故障申请,麻烦RMA |