| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023050971674 | ticket-202305080974 | ECDLC-230509-001 | 2023/5/9 15:47:40 | 121312194 | 210235A3JSP2070005FQ | 210235A3JSP2050000RL | 7*24*4 | 2023/5/9 16:30:41 | 2023/5/9 16:20:49 | 2023/5/10 9:35:00 | 黄婷婷 | [腾讯RMA申请]整机210235A3JSP2070005FQ故障申请,麻烦RMA | ||||
| 2023050994037 | ticket-202304181368 | ESHLC-230509-003 | 2023/5/9 17:24:59 | 1310000107358 | 210231AEW9H2160C003N | 210231AEW9H2160C00F4 | 5*8*NBD | 2023/5/9 18:00:11 | 2023/5/9 17:39:08 | 2023/5/10 9:52:00 | 陈敏 | [腾讯RMA申请]网络设备板卡210231AEW9H2160C003N故障申请,麻烦RMA | ||||
| 2023051060527 | ticket-202304261350 | ESZLC-230510-001 | 2023/5/10 14:31:24 | 1310000071484 | 210235A2NWP20B00001T | 219801A3456233V0000S | 5*8*NBD | 2023/5/10 15:00:21 | 2023/5/10 14:53:30 | 2023/5/11 17:17:00 | 张军艺 | [腾讯RMA申请]整机210235A2NWP20B00001T故障申请,麻烦RMA | ||||
| 2023051190181 | ticket-202305091330 | 2023/5/11 9:34:03 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6X211000B6X故障申请,麻烦RMA | ||||||||||||
| 2023051128003 | ticket-202305080220 | 2023/5/11 10:33:50 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001344故障申请,麻烦RMA | ||||||||||||
| 2023051113440 | ticket-202305060162 | 2023/5/11 10:34:28 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001384故障申请,麻烦RMA | ||||||||||||
| 2023051149575 | ticket-202305050042 | 2023/5/11 10:35:55 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001536故障申请,麻烦RMA | ||||||||||||
| 2023050436392 | ticket-202304220216 | 2023/5/11 10:36:25 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001539故障申请,麻烦RMA | ||||||||||||
| 2023051154163 | ticket-202305041074 | 2023/5/11 10:36:51 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001593故障申请,麻烦RMA | ||||||||||||
| 2023051142432 | ticket-202305041010 | 2023/5/11 10:37:22 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001448故障申请,麻烦RMA | ||||||||||||
| 2023051101574 | ticket-202305051322 | 2023/5/11 10:37:44 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001360故障申请,麻烦RMA | ||||||||||||
| 2023051176696 | ticket-202305051372 | 2023/5/11 10:38:19 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001400故障申请,麻烦RMA | ||||||||||||
| 2023051181758 | ticket-202305050246 | 2023/5/11 10:38:43 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126003964故障申请,麻烦RMA | ||||||||||||
| 2023051122107 | ticket-202305060460 | 2023/5/11 10:39:11 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001465故障申请,麻烦RMA | ||||||||||||
| 2023051164972 | ticket-202305060248 | 2023/5/11 10:40:22 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001450故障申请,麻烦RMA |