| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023040729270 | ticket-202304060114 | 2023/4/7 17:52:12 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX167001295故障申请,麻烦RMA | ||||||||||||
| 2023040833255 | ticket-202304061256 | 2023/4/8 9:10:03 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX1850001F4故障申请,麻烦RMA | ||||||||||||
| 2023040936809 | ticket-202301111400 | ESZLC-230409-001 | 2023/4/9 15:06:46 | 1310000085330 | 210235A2NWP20A00006Q | 219801A3456233V00002 | 5*8*NBD | 2023/4/9 16:00:58 | 2023/4/9 15:56:39 | 2023/4/10 17:19:00 | 张军艺 | [腾讯RMA申请]整机210235A2NWP20A00006Q故障申请,麻烦RMA | ||||
| 2023041043545 | ticket-202304061248 | ENJLC-230410-001 | 2023/4/10 10:27:15 | 1880000079372 | 210231A5LLX2080002MJ | 210231A5LLX2230001TJ | 7*24*NCD | 2023/4/10 17:30:57 | 2023/4/10 17:10:36 | 2023/4/11 11:53:00 | 闵嘉 | [腾讯RMA申请]网络设备接口模块210231A5LLX2080002MJ故障申请,麻烦RMA | ||||
| 2023041061472 | ticket-202303070610 | ESZLC-230410-001 | 2023/4/10 10:36:48 | 1310000085340 | 210235A2NWP20A00001R | 219801A3456233V0000K | 5*8*NBD | 2023/4/10 12:30:19 | 2023/4/10 12:17:47 | 2023/4/11 10:27:00 | 陈磊2 | [腾讯RMA申请]整机210235A2NWP20A00001R故障申请,麻烦RMA | ||||
| 2023041088472 | ticket-202304010976 | 2023/4/10 10:59:54 | 5*8*NBD | [腾讯RMA申请]网络设备接口模块210231A0A6N126001582故障申请,麻烦RMA | ||||||||||||
| 2023041029977 | ticket-202303210366 | EGZLC-230410-002 | 2023/4/10 11:45:53 | SF1139500570178 | 210235A2NWP21300020J | 219801A3456233V0000F | 5*8*NBD | 2023/4/10 13:00:29 | 2023/4/10 12:57:39 | 2023/4/13 11:15:00 | 吕金泽 | [腾讯RMA申请]整机210235A2NWP21300020J故障申请,麻烦RMA | ||||
| 2023041111514 | ticket-202304100046 | 2023/4/11 14:07:18 | 7*24*NCD | [腾讯RMA申请]网络设备接口模块210231A2KLX166003546故障申请,麻烦RMA | ||||||||||||
| 2023041135422 | ticket-202303300278 | EGZLC-230411-001 | 2023/4/11 15:08:57 | SF1139500570187 | 210235A2NWP213000033 | 219801A3456232V0000M | 5*8*NBD | 2023/4/11 16:00:23 | 2023/4/11 15:43:14 | 2023/4/13 11:22:00 | 刘家欣 | [腾讯RMA申请]整机210235A2NWP213000033故障申请,麻烦RMA | ||||
| 2023041153024 | ticket-202301210154 | ETJLC-230411-001 | 2023/4/11 16:38:53 | 121550553 | 210235A2NWP20900001V | 219801A3456233V00005 | 5*8*NBD | 2023/4/11 17:30:52 | 2023/4/11 17:06:05 | 2023/4/12 10:00:00 | 杨文静 | [腾讯RMA申请]整机210235A2NWP20900001V故障申请,麻烦RMA | ||||
| 2023041193888 | ticket-202303300190 | ETJLC-230411-002 | 2023/4/11 16:39:40 | 121550553 | 210235A2NWP20B000066 | 219801A3456233V00006 | 5*8*NBD | 2023/4/11 17:30:52 | 2023/4/11 17:06:54 | 2023/4/12 10:00:00 | 杨文静 | [腾讯RMA申请]整机210235A2NWP20B000066故障申请,麻烦RMA | ||||
| 2023041149200 | ticket-202303300200 | ESZLC-230411-002 | 2023/4/11 16:46:49 | KY4000149239979 | 210235A2NWP20A00001L | 219801A3456232V00011 | 5*8*NBD | 2023/4/12 9:30:58 | 2023/4/11 17:30:00 | 2023/4/12 15:01:28 | 张军艺 | [腾讯RMA申请]整机210235A2NWP20A00001L故障申请,麻烦RMA | ||||
| 2023041230769 | ticket-202304070030 | ENJLC-230412-002 | 2023/4/12 9:43:21 | 1880000079389 | 210235A2GMP2190001R6 | 210235A2GMP20C00019V | 7*24*NCD | 2023/4/12 18:00:27 | 2023/4/12 17:44:06 | 2023/4/13 10:45:00 | 任罗方 | [腾讯RMA申请]整机210235A2GMP2190001R6故障申请,麻烦RMA | ||||
| 2023041294608 | ticket-202304101000 | ERUSLC-230412-001 | 2023/4/12 9:56:20 | 210235A3HEH2160C00Q8 | 7*24*4 | 欧洲东北-IXC阿尔图 | 整机+4个电源 | |||||||||
| 2023041261535 | ticket-202304070030 | 2023/4/12 10:24:28 | 7*24*NCD | [腾讯RMA申请]网络设备电源210231A1U0N21B000M9G,网络设备电源210231A1U0N21B000L26故障申请,麻烦RMA |