| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2020091319964 | ticket-202009111302 | EGZLC-200914-006 | 2020/9/13 16:33:34 | SF1194163256760 | 210231A2KLX164000588 | 210231A2KLX2060007M5 | 7*24*NCD | 2020/9/15 10:13:00 | 2020/9/16 11:11:00 | 陈锦龙 | 网络设备接口模块QSFP-40G-CSR4-MM850故障申请RMA | |||||
| 2020091375418 | ticket-202009111302 | EGZLC-200914-007 | 2020/9/13 16:33:37 | SF1194163256760 | 210231A2KLX164000665 | 210231A2KLX2060007MG | 7*24*NCD | 2020/9/15 10:13:00 | 2020/9/16 11:11:00 | 陈锦龙 | 网络设备接口模块QSFP-40G-CSR4-MM850故障申请RMA | |||||
| 2020091394578 | ticket-202009111302 | EGZLC-200914-008 | 2020/9/13 16:33:41 | SF1194163256760 | 210231A2KLX164000671 | 210231A2KLX206000FRW | 7*24*NCD | 2020/9/15 10:13:00 | 2020/9/16 11:11:00 | 陈锦龙 | 网络设备接口模块QSFP-40G-CSR4-MM850故障申请RMA | |||||
| 2020091323406 | ticket-202009111302 | EGZLC-200914-009 | 2020/9/13 16:33:44 | SF1194163256760 | 210231A2KLX164000673 | 210231A2KLX206000GKZ | 7*24*NCD | 2020/9/15 10:13:00 | 2020/9/16 11:11:00 | 陈锦龙 | 网络设备接口模块QSFP-40G-CSR4-MM850故障申请RMA | |||||
| 2020091385648 | ticket-202009111302 | EGZLC-200914-010 | 2020/9/13 16:33:47 | SF1194163256760 | 210231A2KLX164000676 | 210231A2KLX206000H4K | 7*24*NCD | 2020/9/15 10:13:00 | 2020/9/16 11:11:00 | 陈锦龙 | 网络设备接口模块QSFP-40G-CSR4-MM850故障申请RMA | |||||
| 2020091376690 | ticket-202009111302 | EGZLC-200914-011 | 2020/9/13 16:33:51 | SF1194163256760 | 210231A2KLX164001947 | 210231A2KLX206000H4N | 7*24*NCD | 2020/9/15 10:13:00 | 2020/9/16 11:11:00 | 陈锦龙 | 网络设备接口模块QSFP-40G-CSR4-MM850故障申请RMA | |||||
| 2020091476248 | ticket-202009080780 | ESHLC-200914-001 | 2020/9/14 9:48:21 | 1910000194397 | G20231A9V90503JL | G20231A9V90601S0 | 5*8*NBD | 2020/9/14 10:45:00 | 2020/9/15 9:49:00 | 徐逸 | [腾讯RMA申请]网络设备接口模块G20231A9V90503JL故障申请,麻烦RMA | |||||
| 2020091487792 | ticket-202009120548 | EBJLC-200914-005 | 2020/9/14 14:46:55 | 1810000059406 | 210231A2KLX167000053 | 210231A2KLX2060006RH | 5*8*NBD | 2020/9/14 18:47:00 | 2020/9/15 14:00:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167000053故障申请,麻烦RMA | |||||
| 2020091435176 | ticket-202009130284 | EBJLC-200914-004 | 2020/9/14 14:46:57 | 1810000059406 | 210231A2KLX167000305 | 210231A2KLX20600071H | 5*8*NBD | 2020/9/14 18:47:00 | 2020/9/15 14:00:00 | 王刚 | [腾讯RMA申请]网络设备接口模块210231A2KLX167000305故障申请,麻烦RMA | |||||
| 2020091467291 | ticket-202009120540 | ESHLC-200914-003 | 2020/9/14 14:55:17 | 1910000194339 | 210231A9V9N2030001HZ | G20231A9V9050C35 | 5*8*NBD | 2020/9/14 15:56:00 | 2020/9/15 12:13:00 | 吴丽丽 | [腾讯RMA申请]网络设备接口模块CN01B701ZP故障申请,麻烦RMA | |||||
| 2020091494616 | ticket-202009130054 | ESZLC-200914-003 | 2020/9/14 15:10:15 | 1910000108631 | 210231A2KLX164002381 | 210231A2KLX205000H78 | 7*24*NCD | 2020/9/15 8:51:00 | 2020/9/15 11:50:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164002381故障申请,麻烦RMA | |||||
| 2020091423668 | ticket-202009111330 | EGZLC-200914-001 | 2020/9/14 17:06:19 | 1910000280961 | 210231A7LVN187000C14 | G10231A7LV0601JT | 7*24*NCD | 2020/9/14 17:23:00 | 2020/9/15 10:20:00 | 韦朝彬 | [腾讯RMA申请]网络设备线缆210231A7LVN187000C14故障申请,麻烦RMA | |||||
| 2020091443211 | ticket-202009140662 | ESHLC-200914-005 | 2020/9/14 17:08:16 | 1910000194355 | 210231A7LTN1870006LM | G10231A7LT0300SC | 5*8*NBD | 2020/9/14 17:33:00 | 2020/9/15 9:30:00 | 周超 | [腾讯RMA申请]网络设备线缆TH87A2F561故障申请,麻烦RMA | |||||
| 2020091465907 | ticket-202009140632 | ESHLC-200914-006 | 2020/9/14 17:08:35 | 1910000194355 | 210231A7LVN1980002R6 | G10231A7LV0607WJ | 5*8*NBD | 2020/9/14 17:33:00 | 2020/9/15 9:30:00 | 周超 | [腾讯RMA申请]网络设备线缆TH87A2F2S1故障申请,麻烦RMA | |||||
| 2020091566102 | ticket-202009141182 | EGYLC-200915-004 | 2020/9/15 15:33:30 | SF1194194571371 | 210231A2KLX2060002VM | 210231A2KLX204000D4W | 7*24*NCD | 2020/9/15 17:24:00 | 2020/9/16 11:00:00 | 曹琰 | [腾讯RMA申请]网络设备接口模块210231A2KLX2060002VM故障申请,麻烦RMA |