| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2022110339591 | ticket-202211010876 | EBJLC-221103-001 | 2022/11/3 10:50:25 | SF1614643469222 | 210235A2NWP21300018H | 210235A2NW6229V0000X | 5*8*NBD | 2022/11/3 20:00:11 | 2022/11/3 19:42:07 | 2022/11/7 11:24:56 | 林景 | [腾讯RMA申请]整机210235A2NWP21300018H故障申请,麻烦RMA | ||||
| 2022110334796 | nbroker-202210140574 | 2022/11/3 17:01:25 | 5*8*NBD | [腾讯RMA申请]网络设备线缆TH87A2FF43故障申请,麻烦RMA RMA TH87A2FF43 | ||||||||||||
| 2022110344775 | nbroker-202210160552 | 2022/11/3 17:01:42 | 5*8*NBD | [腾讯RMA申请]网络设备线缆G10231A7LV0601LS故障申请,麻烦RMA rma G10231A7LV0601LS | ||||||||||||
| 2022110351269 | nbroker-202210170088 | 2022/11/3 17:01:57 | 5*8*NBD | [腾讯RMA申请]网络设备线缆TH87A2FDSH故障申请,麻烦RMA RMA TH87A2FDSH | ||||||||||||
| 2022110327052 | nbroker-202210190616 | 2022/11/3 17:02:08 | 7*24*NCD | [腾讯RMA申请]网络设备线缆210231A7M1N1860009S3故障申请,麻烦RMA rma 210231A7M1N1860009S3 | ||||||||||||
| 2022110332845 | nbroker-202210210432 | 2022/11/3 17:02:59 | 5*8*NBD | [腾讯RMA申请]网络设备线缆TH87A2FF3Y故障申请,麻烦RMA rma TH87A2FF3Y | ||||||||||||
| 2022110413378 | ticket-202211020084 | ESHLC-221104-001 | 2022/11/4 9:49:24 | 1310000082061 | 210235A2NWP20900000J | 210235A2NW6229V0000W | 5*8*NBD | 2022/11/4 12:30:47 | 2022/11/4 12:06:34 | 2022/11/7 9:53:00 | 陈敏 | [腾讯RMA申请]整机210235A2NWP20900000J故障申请,麻烦RMA | ||||
| 2022110470569 | ticket-202210280896 | ETJLC-221104-001 | 2022/11/4 16:06:01 | 121029526 | 210235A2NWP209000048 | 210235A2NW6229V0000T | 5*8*NBD | 2022/11/4 16:30:58 | 2022/11/4 16:26:19 | 2022/11/7 10:00:00 | 杨文静 | [腾讯RMA申请]整机210235A2NWP209000048故障申请,麻烦RMA | ||||
| 2022110441596 | ticket-202210290154 | ESZLC-221104-003 | 2022/11/4 17:31:51 | KY4000007801496 | 210235A2NWP20A000048 | 210235A2NW6229V00013 | 5*8*NBD | 2022/11/7 20:30:42 | 2022/11/7 0:00:00 | 2022/11/10 10:38:51 | 陈磊2 | [腾讯RMA申请]整机210235A2NWP20A000048故障申请,麻烦RMA | ||||
| 2022110434502 | ticket-202209290008 | ESZLC-221104-002 | 2022/11/4 17:33:37 | KY4000007801011 | 210235A2NWP20A00009J | 210235A2NW6229V0000Q | 5*8*NBD | 2022/11/7 20:30:42 | 2022/11/7 0:00:00 | 2022/11/8 15:49:00 | 曾聪苑 | [腾讯RMA申请]整机210235A2NWP20A00009J故障申请,麻烦RMA | ||||
| 2022110727598 | ticket-202211040706 | EBJLC-221107-008 | 2022/11/7 17:57:03 | 1810000098840 | 210231A5LLX19B00002M | 210231A5LLX20B00006D | 7*24*NCD | 2022/11/7 18:30:09 | 2022/11/7 18:13:42 | 2022/11/8 9:05:00 | 李静 | [腾讯RMA申请]网络设备接口模块210231A5LLX19B00002M故障申请,麻烦RMA | ||||
| 2022110893675 | ticket-202211060152 | ETJLC-221108-001 | 2022/11/8 9:10:09 | 121029124 | 210231A2E4N1820000KT | 210231A2E4X21B0001DD | 7*24*NCD | 2022/11/8 11:00:47 | 2022/11/8 10:39:14 | 2022/11/9 10:00:00 | 郭涛 | [腾讯RMA申请]网络设备接口模块210231A2E4N1820000KT故障申请,麻烦RMA | ||||
| 2022110874977 | ticket-202210050256 | ESZLC-221108-001 | 2022/11/8 10:26:57 | 1310000106186 | 210235A2NWP20B000039 | 210235A2NW6229V00014 | 5*8*NBD | 2022/11/8 11:30:55 | 2022/11/8 11:08:38 | 2022/11/9 16:36:00 | 曾聪苑 | [腾讯RMA申请]整机210235A2NWP20B000039故障申请,麻烦RMA | ||||
| 2022110887452 | ticket-202211060144 | ENCLC-221108-001 | 2022/11/8 11:07:51 | 120868671 | 210231A2KLX2050009DP | 210231A2KLX2060007NY | 7*24*NCD | 2022/11/8 14:30:37 | 2022/11/8 14:14:12 | 2022/11/9 11:31:32 | 温雪华 | [腾讯RMA申请]网络设备接口模块210231A2KLX2050009DP故障申请,麻烦RMA | ||||
| 2022110885861 | ticket-202211060410 | ECDLC-221108-001 | 2022/11/8 14:06:39 | 120195617 | 210231A2KLX166002045 | 210231A2KLX21B0008TZ | 7*24*NCD | 2022/11/8 15:00:53 | 2022/11/8 14:53:58 | 2022/11/9 15:00:00 | 邓利琼 | [腾讯RMA申请]网络设备接口模块210231A2KLX166002045故障申请,麻烦RMA |