Service Agent UI

CtCase

建单时间：


CRM 问题单号 腾讯订单号 RMA单号 机房 RMA开单时间 好件物流单号 坏件SN 好件SN 服务级别 好件反馈时间 好件SN反馈SLA 好件SN反馈时效 好件反馈时效超时说明 发货时间 到货时间 RMA收件人 问题描述
2022022143676 ticket-202202171272 2022/2/21 18:58:28 5*8*NBD [腾讯RMA申请]网络设备风扇210231AEWAP2120000QY,网络设备风扇210231AEWAP2120000RK,网络设备风扇210231AEWAP2120000R9,网络设备风扇210231AEWAP2120000N0,网络设备风扇210231AEWAP2120000RD,网络设备电源210231A0QMH212003293,网络设备电源210231A0QMH212003003故障申请,麻烦RMA
2022022107533 ticket-202202171272 2022/2/21 18:58:30 5*8*NBD [腾讯RMA申请]网络设备风扇210231AEWAP2120000QY,网络设备风扇210231AEWAP2120000RK,网络设备风扇210231AEWAP2120000R9,网络设备风扇210231AEWAP2120000N0,网络设备风扇210231AEWAP2120000RD,网络设备电源210231A0QMH212003293,网络设备电源210231A0QMH212003003故障申请,麻烦RMA
2022022150195 ticket-202202171272 2022/2/21 18:58:32 5*8*NBD [腾讯RMA申请]网络设备风扇210231AEWAP2120000QY,网络设备风扇210231AEWAP2120000RK,网络设备风扇210231AEWAP2120000R9,网络设备风扇210231AEWAP2120000N0,网络设备风扇210231AEWAP2120000RD,网络设备电源210231A0QMH212003293,网络设备电源210231A0QMH212003003故障申请,麻烦RMA
2022022146590 ticket-202202171272 2022/2/21 18:58:34 5*8*NBD [腾讯RMA申请]网络设备风扇210231AEWAP2120000QY,网络设备风扇210231AEWAP2120000RK,网络设备风扇210231AEWAP2120000R9,网络设备风扇210231AEWAP2120000N0,网络设备风扇210231AEWAP2120000RD,网络设备电源210231A0QMH212003293,网络设备电源210231A0QMH212003003故障申请,麻烦RMA
2022022167629 ticket-202202171272 2022/2/21 18:58:36 7*24软件服务 [腾讯RMA申请]网络设备风扇210231AEWAP2120000QY,网络设备风扇210231AEWAP2120000RK,网络设备风扇210231AEWAP2120000R9,网络设备风扇210231AEWAP2120000N0,网络设备风扇210231AEWAP2120000RD,网络设备电源210231A0QMH212003293,网络设备电源210231A0QMH212003003故障申请,麻烦RMA
2022022194241 ticket-202202171272 2022/2/21 18:58:39 7*24软件服务 [腾讯RMA申请]网络设备风扇210231AEWAP2120000QY,网络设备风扇210231AEWAP2120000RK,网络设备风扇210231AEWAP2120000R9,网络设备风扇210231AEWAP2120000N0,网络设备风扇210231AEWAP2120000RD,网络设备电源210231A0QMH212003293,网络设备电源210231A0QMH212003003故障申请,麻烦RMA
2022022260608 ticket-202202200978 EGZLC-220222-001 2022/2/22 11:49:16 1310000058213 210231AG7UH2150C0097 210231ABV7N21B0000L4 5*8*NBD 2022/2/22 17:10:00 2022/2/23 10:02:00 周俊2 [腾讯RMA申请]网络设备电源210231AG7UH2150C0097故障申请,麻烦RMA
2022022203930 ticket-202202190464 EGZLC-220222-014 2022/2/22 15:32:25 1310000058211 210231AG7XP21700027L 210231A0QMH2210C02S4 7*24软件服务 2022/2/22 17:27:00 2022/2/23 10:42:00 邓俊杰 [腾讯RMA申请]网络设备电源210231AG7XP21700027L故障申请,麻烦RMA
2022022224206 ticket-202202210938 EGZLC-220222-015 2022/2/22 17:38:29 1310000058210 210231A5CHH20B000827 210231A5CHH195000869 7*24*NCD 2022/2/22 17:55:00 2022/2/23 9:47:00 范志江 [腾讯RMA申请]网络设备电源210231A5CHH20B000827故障申请,麻烦RMA
2022022362444 ticket-202202211016 EHKGLC-220223-001 2022/2/23 12:36:00 2202230002 210231A2KLX1860008R3 210231A2KLX1870000X1 7*24*NCD 2022/2/23 15:15:00 2022/3/24 14:30:00 香港-iAdvantage沙田 [腾讯RMA申请]网络设备接口模块210231A2KLX1860008R3故障申请,麻烦RMA
2022022333233 ticket-202202210798 ENJLC-220224-001 2022/2/23 15:21:34 SF1147169276015 210231A2KLX1990004G1 210231A2KLX2170003HB 7*24软件服务 2022/2/24 10:11:20 2022/2/25 8:28:28 嵇浩杰 [腾讯RMA申请]网络设备接口模块210231A2KLX1990004G1故障申请,麻烦RMA
2022022355778 ticket-202202230128 EBJLC-220224-001 2022/2/23 16:14:19 1810000094182 210231A2KLX167000570 210231A2KLX2170003CM 7*24*NCD 2022/2/24 11:43:49 2022/2/25 11:10:00 周杰 [腾讯RMA申请]网络设备接口模块210231A2KLX167000570故障申请,麻烦RMA
2022022363020 ticket-202202210916 EGZLC-220223-006 2022/2/23 16:20:53 1310000058186 210231A4B1X208000VGR 210231A4B1X211000499 7*24*4 2022/2/23 17:42:00 2022/2/24 15:47:00 王瑞江 申请调用新模块更换故障模块
2022022310538 ticket-202202210916 EGZLC-220223-005 2022/2/23 16:20:56 1310000058186 210231A4B1X208000VP6 210231A4B1N1840001CF 7*24*4 2022/2/23 17:42:00 2022/2/24 15:47:00 王瑞江 申请调用新模块更换故障模块
2022022857186 ticket-202202130374 ESHLC-220228-004 2022/2/28 15:13:10 1310000041283 210231A4UFX2090004YP 210231A4UFX20A00001T 7*24*NCD 2022/2/28 18:16:15 2022/3/2 20:02:00 徐磊 [腾讯RMA申请]网络设备接口模块210231A4UFX2090004YP故障申请,麻烦RMA

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