| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021080212379 | ticket-202107310488 | ET-GERLC-210802-001 | 2021/8/2 14:55:36 | 自行派送 | 210231A4UFX2090004P5 | 210231A4UFX2050000FM | 7*24*4 | 2021/12/8 1:20:00 | 2021/12/8 2:30:00 | 刘超2 | [腾讯RMA申请]网络设备接口模块210231A4UFX2090004P5故障申请,麻烦RMA | |||||
| 2021080256140 | ticket-202108010088 | EBJLC-210802-006 | 2021/8/2 15:50:30 | 1310000042146 | 210231A5LLX19A00006P | 210231A5LLX20B0000JL | 7*24*NCD | 2021/8/2 16:18:00 | 2021/8/3 10:43:00 | 周璐琪 | [腾讯RMA申请]网络设备接口模块210231A5LLX19A00006P故障申请,麻烦RMA | |||||
| 2021080246748 | ticket-202107300410 | EBJLC-210803-003 | 2021/8/2 16:05:18 | 1310000042119 | 210231A5LLN18600006M | 210231A5LLX20B000111 | 7*24软件服务 | 2021/8/3 12:58:00 | 2021/8/4 9:58:00 | 李静 | [腾讯RMA申请]网络设备接口模块210231A5LLN18600006M故障申请,麻烦RMA | |||||
| 2021080234586 | ticket-202108020702 | EGZLC-210802-037 | 2021/8/2 18:02:49 | 1310000043077 | 210231A7LVN1870009KD | G10231A7LV0603H9 | 7*24*NCD | 2021/8/2 18:16:00 | 2021/8/3 17:13:00 | 马集杰 | [腾讯RMA申请]网络设备线缆210231A7LVN1870009KD故障申请,麻烦RMA | |||||
| 2021080221031 | ticket-202108020028 | ESZLC-210803-002 | 2021/8/2 18:07:24 | 1910000088405 | 210231A2KLX164001531 | 210231A2KLX20A0008NL | 7*24*NCD | 2021/8/3 17:25:00 | 2021/8/4 14:00:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001531故障申请,麻烦RMA | |||||
| 2021080206340 | ticket-202108010620 | ESZLC-210803-001 | 2021/8/2 18:07:24 | 1910000088405 | 210231A2KLX164000852 | 210231A2KLX2080004FV | 7*24*NCD | 2021/8/3 17:25:00 | 2021/8/4 14:00:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A2KLX164000852故障申请,麻烦RMA | |||||
| 2021080305877 | ticket-202108030482 | ESJLC-210803-001 | 2021/8/3 11:21:21 | 111991331 | 210231ABV7H207002597 | 210231ABV7N215000015 | 5*8*NBD | 2021/8/3 11:53:00 | 2021/8/4 18:00:00 | 方越 | [腾讯RMA申请]网络设备电源210231ABV7H207002597故障申请,麻烦RMA | |||||
| 2021080347602 | ticket-202108020474 | ESZLC-210804-001 | 2021/8/3 16:19:28 | 1910000088971 | 210231A2KLX166005167 | 210231A2KLX2080004QV | 5*8*NBD | 2021/8/4 17:00:00 | 2021/8/5 9:53:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166005167故障申请,麻烦RMA | |||||
| 2021080343260 | ticket-202108020048 | ESZLC-210804-002 | 2021/8/3 16:20:21 | 1910000088971 | 210231A2KLX166005156 | 210231A2KLX2130006Z0 | 7*24*NCD | 2021/8/4 17:00:00 | 2021/8/5 9:53:00 | 胡校 | [腾讯RMA申请]网络设备接口模块210231A2KLX166005156故障申请,麻烦RMA | |||||
| 2021080463101 | ticket-202108031386 | ESHLC-210804-001 | 2021/8/4 9:01:04 | 1910000121592 | 210231A7LVN1860009KX | G10231A7LV0607C9 | 7*24*NCD | 2021/8/4 10:29:00 | 2021/8/5 10:42:00 | 徐磊 | [腾讯RMA申请]网络设备线缆210231A7LVN1860009KX故障申请,麻烦RMA | |||||
| 2021080446457 | ticket-202108040402 | ECDLC-210805-001 | 2021/8/4 11:26:47 | 119006019 | 210231A2KLX166001579 | 210231A2KLX21200034B | 5*8*NBD | 2021/8/5 13:11:00 | 2021/8/6 18:00:00 | 邓利琼 | [腾讯RMA申请]网络设备接口模块210231A2KLX166001579故障申请,麻烦RMA | |||||
| 2021080489014 | ticket-202108031156 | EBJLC-210805-001 | 2021/8/4 15:00:38 | 1310000042136 | 210231A4B1N1840002BM | 210231A4B1X2110003X8 | 7*24*NCD | 2021/8/5 11:48:00 | 2021/8/6 9:12:00 | 李静 | [腾讯RMA申请]网络设备接口模块210231A4B1N1840002BM故障申请,麻烦RMA | |||||
| 2021080494071 | ticket-202108020206 | ESHLC-210805-002 | 2021/8/4 16:25:55 | 1910000121542 | 210231A2KLX16C003433 | 210231A2KLX21200036Q | 7*24*NCD | 2021/8/5 13:40:00 | 2021/8/6 15:40:00 | 张黎洁 | [腾讯RMA申请]网络设备接口模块210231A2KLX16C003433故障申请,麻烦RMA | |||||
| 2021080420530 | ticket-202108020050 | ESHLC-210805-001 | 2021/8/4 17:40:38 | 1910000121550 | 210231A5LLN18300031Z | 210231A5LLX20B00011Z | 7*24*NCD | 2021/8/5 10:39:00 | 2021/8/6 15:00:00 | 金琦 | [腾讯RMA申请]网络设备接口模块210231A5LLN18300031Z故障申请,麻烦RMA | |||||
| 2021080565861 | ticket-202108040852 | ECDLC-210807-002 | 2021/8/5 13:31:31 | 119007772 | 210231A2KLX167001509 | 210231A2KLX20A0008WV | 5*8*NBD | 2021/8/7 11:14:00 | 2021/8/9 18:00:00 | 邓利琼 | [腾讯RMA申请]网络设备接口模块210231A2KLX167001509故障申请,麻烦RMA |