| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021071432886 | ticket-202107130924 | EBJLC-210715-007 | 2021/7/14 17:53:12 | 1810000050559 | 210231A2KLX167003738 | 210231A2KLX2080004S2 | 5*8*NBD | 2021/7/15 16:26:00 | 2021/7/16 10:07:00 | 周杰 | [腾讯RMA申请]网络设备接口模块210231A2KLX167003738故障申请,麻烦RMA | |||||
| 2021071419593 | ticket-202107140232 | EBJLC-210715-008 | 2021/7/14 17:53:35 | 1810000050559 | 210231A2KLX167002871 | 210231A2KLX2080004SJ | 5*8*NBD | 2021/7/15 16:26:00 | 2021/7/16 10:07:00 | 周杰 | [腾讯RMA申请]网络设备接口模块210231A2KLX167002871故障申请,麻烦RMA | |||||
| 2021071599629 | ticket-202107130670 | ETJLC-210715-001 | 2021/7/15 10:48:26 | SF1411184710618 | 210231A5LLX2020000WN | 210231A5LLX20B0000J5 | 7*24*NCD | 2021/7/15 18:40:00 | 2021/7/16 15:54:00 | 杨文静 | [腾讯RMA申请]网络设备接口模块210231A5LLX2020000WN故障申请,麻烦RMA | |||||
| 2021071582241 | ticket-202107131418 | ESHLC-210715-004 | 2021/7/15 17:38:54 | 1910000122371 | 210231A2KLX159001401 | 210231A2KLX2120003M0 | 7*24*NCD | 2021/7/15 17:58:00 | 2021/7/16 16:50:00 | 张黎洁 | [腾讯RMA申请]网络设备接口模块210231A2KLX159001401故障申请,麻烦RMA | |||||
| 2021071530221 | ticket-202107151482 | EBJLC-210715-009 | 2021/7/15 19:11:22 | 1810000050561 | 210231A2E4X2010007KH | 210231A2E4X2010007NT | 7*24*NCD | 2021/7/16 10:20:00 | 2021/7/19 11:07:00 | 林景 | 申请RMA，坏件SN：210231A2E4X2010007KH | |||||
| 2021071641733 | ticket-202107140418 | EGZLC-210719-003 | 2021/7/16 10:20:33 | 1310000043219 | 210231A5LLN18400016Q | 210231A5LLX20B000121 | 7*24*NCD | 2021/7/19 11:39:00 | 2021/7/20 10:42:00 | 韦世江 | [腾讯RMA申请]网络设备接口模块210231A5LLN18400016Q故障申请,麻烦RMA | |||||
| 2021071663506 | ticket-202107160344 | ESZLC-210719-003 | 2021/7/16 14:24:16 | 1910000086389 | 210231A4UFX1980002VZ | 210231A4UFX2130004XF | 7*24*NCD | 2021/7/19 15:49:00 | 2021/7/20 14:00:00 | 刘瑶 | [腾讯RMA申请]网络设备接口模块210231A4UFX1980002VZ故障申请,麻烦RMA | |||||
| 2021071985508 | ticket-202107150838 | ETJLC-210719-001 | 2021/7/19 9:48:32 | SF1421696602561 | 210231A5LLN18500021Y | 210231A5LLX20B0000JF | 7*24*NCD | 2021/7/20 8:04:00 | 2021/7/20 15:35:00 | 李瑞珠 | [腾讯RMA申请]网络设备接口模块210231A5LLN18500021Y故障申请,麻烦RMA | |||||
| 2021072074670 | ticket-202107180206 | ENJLC-210721-004 | 2021/7/20 10:43:24 | SF1128463806515 | 210231A2KLN1940007DX | 210231A2KLX21200031F | 7*24*NCD | 2021/7/21 16:01:00 | 2021/7/22 8:48:00 | 欧阳孔取 | [腾讯RMA申请]网络设备接口模块210231A2KLN1940007DX故障申请,麻烦RMA | |||||
| 2021072023843 | ticket-202107150558 | EKORLC-210720-001 | 2021/7/20 11:50:49 | TTKR21072001 | 210231A4UFX2050002SW | 210231A4UFX2110002V4 | 7*24*4 | 2021/7/20 12:45:00 | 2021/7/20 15:00:00 | 金明河 | [腾讯RMA申请]网络设备接口模块210231A4UFX2050002SW故障申请,麻烦RMA | |||||
| 2021072001137 | ticket-202107200370 | EBJLC-210721-001 | 2021/7/20 14:16:26 | 1810000050580 | 210231A2KLX167003641 | 210231A2KLX21300071K | 5*8*NBD | 2021/7/21 15:45:00 | 2021/7/22 9:46:00 | 周杰 | [腾讯RMA申请]网络设备接口模块210231A2KLX167003641故障申请,麻烦RMA | |||||
| 2021072075245 | ticket-202107191458 | ETJLC-210720-001 | 2021/7/20 14:44:36 | 118556595 | 210231A5LLX20A0003HW | 210231A5LLX20B00011L | 7*24*NCD | 2021/7/20 14:53:00 | 2021/7/21 10:00:00 | 郭涛 | [腾讯RMA申请]网络设备接口模块210231A5LLX20A0003HW故障申请,麻烦RMA | |||||
| 2021072043565 | ticket-202107190848 | ETJLC-210720-002 | 2021/7/20 15:45:39 | 118556596 | 210231A4UFN1920000PT | 210231A4UFX20A0004YG | 7*24*NCD | 2021/7/20 16:00:00 | 2021/7/21 15:00:00 | 杨文静 | [腾讯RMA申请]网络设备接口模块210231A4UFN1920000PT故障申请,麻烦RMA | |||||
| 2021072002793 | ticket-202107180752 | ESZLC-210720-001 | 2021/7/20 19:07:12 | 1910000086461 | 210231A5LLN18600029Z | 210231A5LLX20B0000JQ | 7*24*NCD | 2021/7/21 8:00:00 | 2021/7/21 11:40:00 | 张杰 | [腾讯RMA申请]网络设备接口模块210231A5LLN18600029Z故障申请,麻烦RMA | |||||
| 2021072128408 | ticket-202107191296 | ESHLC-210721-001 | 2021/7/21 10:17:24 | 1910000122183 | 210231A5LLN18B0001GG | 210231A5LLX20A0003M4 | 7*24*NCD | 2021/7/21 10:47:00 | 2021/7/22 11:10:00 | 马志权 | [腾讯RMA申请]网络设备接口模块210231A5LLN18B0001GG故障申请,麻烦RMA |