| CRM 问题单号 | 腾讯订单号 | RMA单号 | 机房 | RMA开单时间 | 好件物流单号 | 坏件SN | 好件SN | 服务级别 | 好件反馈时间 | 好件SN反馈SLA | 好件SN反馈时效 | 好件反馈时效超时说明 | 发货时间 | 到货时间 | RMA收件人 | 问题描述 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2020070298734 | ticket-202007020558 | 2020/7/2 16:37:21 | 1910000429192 | 210231A7LVN19800020K | G10231A7LV0500Y3 | 5*8*NBD | 2020/7/2 19:23:00 | 2020/7/3 10:39:00 | [腾讯RMA申请]网络设备线缆TH87A2FH07故障申请,麻烦RMA | |||||||
| 2020070354985 | ticket-202007030208 | 2020/7/3 15:14:32 | 80049442910 | 210231A9V9N2030001G1 | G20231A9V906011Z | 5*8*NBD | 2020/7/3 21:25:00 | 2020/7/6 17:35:00 | [腾讯RMA申请]网络设备接口模块QSFP-100G-CWDM4-SM1300-A故障申请 ，麻烦RMA | |||||||
| 2020070321550 | ticket-202007030462 | 2020/7/3 17:42:19 | 1710000216523 | 210231A7LUN1880000JS | G10231A7LU0500VJ | 5*8*NBD | 2020/7/4 12:05:00 | 2020/7/6 10:15:00 | [腾讯RMA申请]网络设备线缆TH88A2F1GJ故障申请,麻烦RMA | |||||||
| 2020070698660 | ticket-202006300168 | 2020/7/6 9:42:34 | 1910000100501 | 210231A2KLX164001940 | 210231A2KLX2060007VD | 7*24软件服务 | 2020/7/6 17:26:00 | 2020/7/6 19:00:00 | [腾讯RMA申请]网络设备接口模块210231A2KLX164001940故障申请,麻烦RMA | |||||||
| 2020070693629 | ticket-202007020192 | 2020/7/6 9:55:28 | 1910000428839 | 210231A2KLX165001763 | 210231A2KLX2040002LN | 7*24软件服务 | 2020/7/6 14:11:00 | 2020/7/7 11:47:00 | [腾讯RMA申请]网络设备接口模块210231A2KLX165001763故障申请,麻烦RMA | |||||||
| 2020070624936 | ticket-202007040148 | 2020/7/6 15:18:58 | 80049654127 | 210231A5LLN1910000KB | 210231A5LLX2060000GH | 7*24*NCD | 2020/7/6 15:59:00 | 2020/7/7 9:17:00 | [腾讯RMA申请]网络设备接口模块210231A5LLN1910000KB故障申请,麻烦RMA | |||||||
| 2020070672678 | ticket-202007040126 | ENJLC-200706-004 | 2020/7/6 16:52:21 | SF1088910568198 | 210231A5LLX2020000G7 | 210231A5LLX2050000JB | 7*24*NCD | 2020/7/6 17:13:00 | 2020/7/7 9:05:00 | 欧阳孔取 | [腾讯RMA申请]网络设备接口模块QSFP-100G-LR4L-WDM1300故障申请，麻烦RMA | |||||
| 2020070661233 | ticket-202007040310 | 2020/7/6 17:41:06 | 1910000428461 | 210231A9V9N203000104 | G20231A9V90509YC | 5*8*NBD | 2020/7/6 18:14:00 | 2020/7/7 11:47:00 | [腾讯RMA申请]网络设备接口模块QSFP-100G-CWDM4-SM1300-A故障申请，麻烦RMA | |||||||
| 2020070689796 | ticket-202007060646 | 2020/7/6 17:48:22 | 1910000100535 | 210231A0A8X179000513 | 210231A0A8N169000677 | 7*24*4 | 2020/7/6 18:21:00 | 2020/7/7 10:00:00 | [腾讯RMA申请]网络设备接口模块210231A0A8X179000513故障申请,麻烦RMA | |||||||
| 2020070743618 | ticket-202007040018 | ENJLC-200707-001 | 2020/7/7 9:25:38 | 1910000058625 | 210231A9V9N2010000CK | G20231A9V9050387 | 5*8*NBD | 2020/7/7 13:11:00 | 2020/7/8 9:43:00 | 王建敏 | [腾讯RMA申请]网络设备接口模块CN9BB701YN故障申请,麻烦RMA | |||||
| 2020070752066 | ticket-202007070480 | EGZLC-200707-008 | 2020/7/7 11:05:15 | 1910000428403 | 210231A7LUN188000107 | 210231A7LUN18500006T | 5*8*NBD | 2020/7/7 15:29:00 | 2020/7/8 10:00:00 | 范志江 | [腾讯RMA申请]网络设备线缆TH88A2F121故障申请,麻烦RMA | |||||
| 2020070795567 | ticket-202007040210 | 2020/7/7 16:19:21 | 1710000216441 | 210231A5LLX2030000BC | 210231A5LLX2060000P9 | 7*24*NCD | 2020/7/7 16:30:00 | 2020/7/8 10:33:00 | [腾讯RMA申请]网络设备接口模块210231A5LLX2030000BC故障申请,麻烦RMA | |||||||
| 2020070829972 | ticket-202007070472 | EGZLC-200708-011 | 2020/7/8 15:29:22 | 1910000100805 | 210231A7LUN1880000FS | G10231A7LU0402W2 | 5*8*NBD | 2020/7/8 16:38:00 | 2020/7/9 9:39:00 | 范志江 | [腾讯RMA申请]网络设备线缆TH88A2F0ST故障申请,麻烦RMA | |||||
| 2020070838737 | ticket-202007050488 | ESZLC-200708-009 | 2020/7/8 16:00:27 | 1910000100821 | 210231A2KLX164002462 | 210231A2KLX2060007Y1 | 7*24*NCD | 2020/7/8 16:38:00 | 2020/7/9 16:50:00 | 李雨薇 | [腾讯RMA申请]网络设备接口模块210231A2KLX164002462故障申请,麻烦RMA | |||||
| 2020070895107 | ticket-202007040262 | ESZLC-200708-010 | 2020/7/8 17:19:32 | 1910000100839 | 210231A5LLN1860000QG | 210231A5LLX20200010F | 7*24*NCD | 2020/7/8 17:33:00 | 2020/7/9 9:07:00 | 李星威 | [腾讯RMA申请]网络设备接口模块QSFP-100G-LR4L-WDM1300故障申请，麻烦RMA |